WORKING RELATIONSHIPS CONSULTING LIMITED

ABOUT WORKING RELATIONSHIPS CONSULTING LIMITED

Our ’employee engagement ecosystem’ helps clients to build their people-based capabilities for working, managing and leading in 21st century organisations

Employee engagement works: it raises customer and employee satisfaction, innovation and business results, but it needs redefining from broadcast communications, annual surveys and an HR measure to how an organisation functions on a daily basis. And it starts by reframing it from a way of getting greater ‘discretionary effort’ from people, to a way of working where, by removing obstacles and fuelling their growth and autonomy, people do great work, naturally, every day.

We help clients evolve people-centred organisation wide employee engagement ecosystems, what we call ‘e3’, to move away from outdated models of command and control: creating places where everyone understands where they are going and why, are attracted to and actively form open and collaborative ways of working together; where every day offers learning opportunities and ‘servant-leaders’ inspire, support and remove organisational barriers. In short, an environment where people take control of the work they do and have the autonomy and mastery to take decisions to improve it and themselves.

The individuals you entrust to design and deliver services and products to your customers love the work they do. They have the voice, personal mastery and authority to change their work and behaviours to drive higher levels of service, innovation and personal satisfaction.