We have two points of contact within our business: the office and the workshop. Your initial contact will be handled by our team in the office, who keeps everyone updated with the progression of each enquiry. We believe communication is of the utmost importance! The office will stay in touch with detailed diary confirmations showing who you will be meeting with and their contact number, formal quotes/estimates, order confirmations, material production, installation bookings, final account costs and requesting feedback on our workmanship.
Our workshop then sends out a qualified glazier to survey your project. You will be given advice and shown samples of products that relate to your project. When you place an order we will endeavour to offer the same glazing manager whenever possible. Your assigned project manager will be available to you throughout your project to ensure continuity of service.
Customer service comes first to us as we are building our reputation through customer reviews and recommendations. Please see our checkatrade page to see our independently vetted reviews and trading history.
We are a family run business with a collective of 40 years experience in the glazing industry. The company director comes from a family of glaziers and has 10 years experience working within the construction industry, our project manager has worked as a glazier/decorative glass installer for some of the biggest structural glass manufacturers in the UK and our glazing manager has also worked in the industry for many years in many different roles as well as having a father and uncles in the industry.
Here at Ideal Glass and Glazing everyone has a specific job to do depending on their skill sets, we are proud of our staff and our company achievements. We have been awarded a Certificate of Commitment to the CSCS Scheme which is a government based scheme that test staff on their knowledge and awards every individual with a skilled card as evidence of occupational competence. All of our operatives hold a CSCS card.
For further information on what CSCS stands for and what is gained by using a company that are members and can prove their competence level please click the following link
Ideal Glass and Glazing Ltd provide a made to measure, supply and install service to our local communities and our long standing commercial clients. The company has a workshop with glass processing facilities and a customer counter. Please feel free to pay us a visit during opening hours to discuss your glass and mirror requirements or you can contact our team.
We focus on our core products – bespoke glass and mirrors, we rather concentrate on the products we enjoy to provide the best service we possibly can to each and every customer. To enquire about your glass or mirror project all you need do is contact our office 02087 638 222.
We provide a
site survey followed by a formal quote. We also offer estimates based on supplied drawings and measurements, which can only be used as a cost guideline. All supply and fit projects are given a full site survey prior to confirm sizes, agreed costs and the production of any materials. Advice is offered throughout your project from the initial site survey to completion by our
Ideal Glass and Glazing
Our service coverage in London and ends on the UK South Coastlines in Brighton. We are based in Coulsdon, Surrey 2 minutes from the M25 / M23 and we have vans out on the road from 7am in London and home country boroughs and southern countries, Surrey, Kent and Sussex