We are UK Developers and Suppliers of Phone Call Logging & Recording Software
At Lanonyx, in order to fully understand your requirements, we feel it’s advantageous to have a good, general understanding of all things IT.
This unique blend of experience aligned with our innovative and flexible systems means we can always provide a realistic and robust business solution.
Lanonyx have been a pleasure to deal with. The product is fantastic and has helped monitor our productivity by enabling us to capture the phone date we need. What we were really impressed with was the customer service from Lanonyx. All technical queries deal with promptly and efficiently and as a client we always received communication when...
Telestat has really helped us understand our business. We use it for monitoring the calls in to our help desk so that we can analyse if we have the right staff levels, how well each staff member is performing and what call levels our individual customers are generating. It has helped motivate the staff as well...
I am writing to praise the excellent work by one of your colleagues Tim Edwards. He recently dealt with my application for a new Leaderboard and dealt with it in a very professional and helpful manner. Nothing was too much trouble for him. I really am extremely grateful for the way in which he dealt...
Long time no speak - hope all is good? Anyway, just wanted to drop you a quick email to say how impressed we have been with Miles. Over the last few months we've dealt with Miles a few times and he has always been incredibly helpful, quick at finishing tickets, all with great customer relations! I just thought people are very quick to complain but rarely give praise where its due, so we wanted to give ours!
will help you determine if your representative handled the call appropriately in order for you to better assess if the customer was satisfied with the outcome.
sales [at] lanonyx.com
