We looked at what we’d been doing for our ex-employer and realised that it could be improved, so we went away for 6 months and built something new. Something designed from the ground up to be shareable, scalable and as secure as possible.
has always been the heart of our business.
We weren’t yeta cloud business, because the cloud didn’t exist but we were doing all the things that people would come to expect from cloud : self-service provisioning, usage based billing, auto-scaling, multi-tenancy, disaster recovery, failover.
At first it was a hard sell, potential customers couldn’t see how it could work, what was different about it, or why it was better than “doing it yourself”. But, a few brave souls were willing to dip their toes in the water & they helped to get us started. We’re proud to say that almost all of the customers we acquired in the first two years are still with us .. 11 years on.
we acquired a new datacentre facility and the business portfolio of
The founders firmly believe that with the tools available today
But most of all, it had to just work. 24×7. So that you can get on with business.
So, that’s our goal .. to provide you with a complete IT solution that you just forget about.
our services to be invisible & that’s the approach we take with every solution we offer, from the smallest product or service to a complete managed service – it has to just work. 24×7.
We think that makes us a cloud provider with a difference.
We recognise that no two organisations are the same, so we deliver products and services that are specially tailored to what you need.
We’re your change management team, enabling your business to alter direction to take advantage of a new opportunity.
We’re your IT service desk, handling the operational issues that stop you being productive.
We are all of these things and more because every month you make a choice to remain our customer. We never forget that.
in 1997. In 2001 he was invited to become IT & Facilities Director for another startup venture – The Folgate Partnership Limited, a company eventually employing 2,000 people and with a turnover of £750M.
In late 2004, Towergate and Folgate merged to become The Towergate Partnership and in April 2005 he left the business, spending a year working for an i
We pay close attention to the amount of raw power we use and try to keep it as low as possible. Lower power usage means less greenhouse gas emissions and lower environmental impact.
Systems that enable home and remote working, lowering the number of business miles travelled and saving on CO2.
We can’t promise a mission statement so grandiose as “do no harm” but we will constantly focus on reducing the environmental impact of our business – passing on those benefits to our customers.
achieved, it’s not who we are or who we want to be. You won’t find us bragging in the press or on social media – we just quietly get on with delivering great service at a sensible cost.
However, there are some things that we think we ought to tell you about – to provide reassurance about our security, capability and commitment to quality.
An ISO 9001 quality management system helps an organisation to continually monitor and manage quality across all operations. As the world’s most widely recognized quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance and service.
Accreditation holders must also demonstrate a commitment to reliable production scheduling and delivery. You can expect our services to be delivered to reasonable deadlines.
ISO 27001:2013 is an international standard published by the International Standardization Organization (ISO), and it describes how to manage information security in a company. The latest revision of this standard was published in 2013, and its full title is now ISO/IEC 27001:2013. The first revision of the standard was published in 2005, and it was developed based on the British standard BS7799-2.
ISO 27001 can be implemented in any kind of organization, profit or non-profit, private or state-owned, small or large. It was written by the world’s best experts in the field of information security and provides methodology for the implementation of information security management in an organization. It also enables companies to become certified, which means that an independent certification body has confirmed that an organization has implemented information security compliant with ISO 27001.
have achieved accreditation against the Cloud Industry Forum (CIF) code of practice for cloud providers, demonstrating a commitment to transparency and standard terms of business.
, is a recognition of our commitment to the goal of being a high quality cloud service provider to SME and Not for Profit organisations.
As part of certification, we are required to demonstrate our commitment to accountability and transparency. Our charges must be clearly expressed in advance, our terms and conditions must be fair and reasonable and we must commit to an approved means of returning data at contract termination.
The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses.
They use their resources to support a credible self certifying Code of Practice that provides transparency of Cloud service supplier operations and capability such that consumers can have clarity and confidence in their choice of provider.
“a credible self certifying Code of Practice that provides transparency of Cloud service supplier operations and capability such that consumers can have clarity and confidence in their choice of provider”
Wherever possible, our outstanding partners will be leaders in their area of expertise, financially solid with a good track record. Their products will be innovative and well supported with a track record of solid delivery and high levels of customer service.
Where we “buy in” cloud services to augment our portfolio we will ensure that the provider meets the highest standards for cloud delivery and can meet or exceed our support expectations.