When so much depends on it, you need to be sure you are working with the right private investigation agency. Rest assured Starlight Investigations will provide you with a service which is second to none. Our skilled team members and highly experienced private investigators act with professionalism and diligence to ensure that all our client cases are handled with the due care and respect they deserve.
The private investigators working for Starlight Investigations have a wealth of experiencing in civil, financial and commercial cases. Thanks to a full understanding of UK law and access to databases that are not available to the public, we are able to expertly and diligently investigate your case.
Our reputation is built on a history of trust. Our clients can depend on us to be totally honest, upfront and truthful, and to provide accurate and reliable information.
Many cases can hinge upon the accuracy of small details, so we make sure that we are meticulous in the way we go about our business, carefully recording and processing information, so that compensation claims or legal action aren’t compromised or delayed.
We are totally focused on achieving successful outcomes for all our clients. We don’t give up and will always keep going, no matter how hard the case, until we achieve the best result possible.
For all of these reasons and more, we have become the first-choice investigation partner for many, including members of the legal profession and the public, as well as many businesses and corporate organisations.
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We will provide a service that is appropriate to your needs.
Find out how Starlight Investigations can provide the tried and tested professional service you need, and sample our code of conduct yourself. Call us on
For all of these reasons and more, Starlight Investigations have become the first-choice investigation partner for many, including members of the legal profession and the public, as well as many businesses and corporate organisations.
Completion date: Starlight Investigations shall complete/cease to provide the services either when the objective of the services has been achieved or when Starlight Investigations deems fit.
Starlight Investigations will endeavour to provide all of its services within the shortest amount of time possible.
Under certain circumstances, will offer you the option of having daily surveillance updates. On these occasions, we or our agents may not provide full written reports. We will advise you of this upon receipt of your instructions or as soon as it is operationally possible.
On some occasions, it may not be possible to provide photographic evidence during surveillance. This will mainly be due to close quarter surveillance. However, we will where possible, endeavour to utilise covert body worn equipment in these circumstances. However, this cannot be guaranteed and you will be notified of such as soon as is operationally possible.
To the extent it is lawful to exclude the following heads of loss and subject to the Client’s obligation to pay the cost of the services, in no event shall Starlight Investigations be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever.
In no event will Starlight Investigations be liable to the Client or any third party for any damages including, but not limited to: service interruptions caused by Acts of God, power failures or any other circumstances beyond our reasonable control, any lost profits, lost savings or other incidental, consequential, punitive, or special damages arising out of the operation of or inability to provide the Services, failure of any service provider, of any telecommunications carrier, of any sub-contractor, even if Starlight Investigations has been advised of the possibility of such damages.
This agreement constitutes the sole agreement between Starlight Investigations and the Client regarding any services provided by Starlight Investigations.
Starlight Investigations do not offer refunds unless agreed at the outset of any investigative work undertaken by Starlight Investigations. If a trace provided by Starlight Investigations proves to be inaccurate within 30 (thirty) days of us notifying you, the client, of the trace being completed, we will either provide a FULL refund or initiate a retrace, without further charge being made by Starlight Investigations.
In the event of cancellation by the client of any service prior to the service being started, the client shall be responsible for all costs incurred by the company. Payment of these costs becomes due immediately.
At Starlight Investigations we work with both domestic and commercial clients. Our clientele include members of the public, who may consult us about matrimonial matters or to trace someone; solicitors and legal professionals who need investigation work or documents to be served; and businesses and corporate organisations who have concerns about particular employees, or are looking for effective debt or asset recovery services.
