Independent Merchant Services is based in northwest England and was established in 2011 after our MD’s frustrating experiences searching for a merchant services provider.
After spending hours surfing the internet, dealing with call centres, self-employed sales agents, confusing quotes and reams of tedious contractual small print in the applications, he recognised that most business owners simply don’t have the time, let alone the knowledge to understand merchant services and even then there’s no guarantee they have made the right decision until they are knee deep into the contract. Is this familiar to you?
Yes we are totally independent and whilst we have our preferred payment providers, we have no allegiance to any of them. However, we ensure all our preferred providers are tried, tested and approved not just on price, but also the quality of their after sales service, their terminals and the nature of their contracts.
In the event that the above criteria are compromised, we would have no hesitation in removing them from our list of approved providers.
From start-up businesses and sole traders through to limited companies and multi-site national enterprises, we offer advice on the best route for your business.
Our aim is to help you reduce your costs and/or find you the best deal
Our services are free because we get paid from the banks/provider offering the best deal for you.
We stand by the recommendation throughout your contract with the provider.
We are rated as Excellent
Independent Merchant Services provided unbiased help and support on choosing the right one to suit our business needs. So thankful we chose to give them a call!
Honest, clear , most helpful
I had a dilemma for weeks which card reader provider to choose after getting 3 quotes and reading lots of mixed reviews online.I am setting up a business for the 1st time so have a lot to learn and I am extremely cautious who to sign the contract with.The more reviews I read the more unsure I was. All I needed was to get an honest independent, unbiased advice from somewhere. During one of my online browsing I came across Independent Merchant Services and contacted them. I spoke to Roger and discussed with him my obtained quotes asking for advice.Roger was extremely helpful. He understood my reservations and concerns about hidden fees etc., answered all my questions and explained what I should be looking for.This has helped me enormously to make the best choice for the type of business I am starting. Almost immediately I received an email from Roger with a summary of a deal specifying all the rates and fees. Following Roger’s advice I felt well informed and much more confident to make my choice.I would highly recommend Independant Merchant Services to anyone starting a new business and looking for advice.Many thanks Roger!
Really helpful!
I’m starting a new business which needs a card reader. My bank recommended a company who I nearly went with until Geoff from IMS got in touch and gave me some advice and quotes. It turned out I was getting ripped off by my bank’s recommendation and there were much better deals out there. Thanks to IMS I ended up with a very good deal.
I could not have done this without the help of Chris Day , such a lovely guy nothing was too much trouble for him, ive passed his details over to all my business contacts who are starting to look for chip and pin /merchant services,
Explained all the options and which would suit my business best, talked me through everything
Fantastic service from Roger, helped us choose the best terminal for our business with the cheapest rates possible. Very quick, efficient and was our port of call throughout the process. Received the terminal very quickly. Highly recommended.
Finally, an independent company that are knowledgeable and give you competitive options with the back up of excellent customer service. They bent over backwards to help our small business. Would definitely recommend and will always use in the future.
It is a pleasure to be able to write a review in praise of the service provided. Roger, his team and their partners have exceeded expectations when it comes to service delivery, responsiveness and driving economies of scale for the small business owner, without compromising on the services recommended or products supplied. Open, honest and volunteer information, which may have been overlooked by business owners when reviewing packages. A company with a conscience and values to which they live up.
Thank you Roger for all your support. When everyone else turned us down, against all odds, the advice and support from Independent Merchant Services and Roger, in Particular, helped us get a Merchant Account within 2 weeks. Really appreciate the handwork. Many thanks
Making enquiries these days can open up a gateway of high pressured sales advisors who keep pestering you. NOT with Chris Day at Independent Merchant Services, he handled my enquiry so professionally and provided honest advice about pricing and services available. He also followed up when he said and didn’t bother me in between times.
Get the latest offers, the best debit and credit card terminals, the most competitive rates, and the right card payment solution for your business.
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If your business need a business loan with straightforward affordable repayments, and no APR or other hidden charges..
Independent Merchant Services have a number of partner providers who specialise in delivering merchant accounts to high risk ..
Lead generation companies are everywhere on search engines disguised as Comparison websites. They don’t compare, they simply take your enquiry details and sell them to many card payment providers. So don’t leave your details on these websites or else your phone will be bombarded by call centres trained to push their own products.
Beware of the headline “lowest rates guaranteed” claim. This can hide a multitude of costs hidden in the rest of the contract. We are familiar with how many of the leading UK card providers work, the card rates, their after sales service and the detail of their contracts.
