When I first started working in the telecoms industry in 1994 things were very different: mobiles were still mainly for a select group of business users; Nokia and Motorola were the big brands in mobile devices; BT owned Cellnet (now O2); Cable & Wireless and BT dominated the fixed line markets; Mercury One2One and Orange had recently launched; and yes, I had hair…well some, anyway!
Whilst the true technical aspects of delivering voice and data across telecoms networks are undoubtedly complex, few of us ever need to know how they really work. Instead, we need to understand which technologies will best suit our communications needs, how these technologies can make us more productive, or deliver better customer service, and we need to be sure that our communications services are suitably resilient and secure. For some reason, the telecoms industry likes to unnecessarily over-complicate its products and services, and it loves three- and four-letter acronyms – SIP, TEM, MDM, EMM, ISDN, MPLS, VOIP, QoS – the list is endless. It then wraps these acronyms with complex, inflexible tariffs and contracts, which are normally backed by indecipherable fine print and penalties that will be applied to your account should your business needs dare to change over the next three years.
In short, the telecoms industry thrives on this complexity. Its products are designed to make them seem superficially competitive and complex, both to satisfy and frighten off unwanted finance attention, which frees the way for the generation of excessive hidden margins, once customers are locked into their new contract (e.g. excess data and roaming charges, and under-performance penalties).
, we’re reinventing the way in which business mobile services are delivered. Removing the complexity is at the heart of all of our services, delivering contracts and tariffs that are transparent and flexible, and ensuring that each customer has the right blend of services to meet their real business needs.
Our team has hands-on experience and knowledge, gained from supporting a wide range of organisations, to implement the right strategies, processes, and contracts, to optimise mobile network and device management – helping to reduce costs, free up our customers’ IT resources, and improving device and data security. We gladly share our knowledge with everyone, in our
If you decide we might be the right fit for your organisation, we’ll happily meet for a discovery meeting, and, if appropriate, complete a no-obligation review based on your mobile billing data. This enables us better to understand your requirements, and to demonstrate where we can help – and if we can’t help, we can usually introduce you to someone who can.
Mobile networks and technologies can transform your business.
Utelize can help.
At Utelize, we specialise in delivering improved mobile services to mid-market business and enterprise organisations. Improvements that reduce costs, provide greater flexibility to adapt to change, enhance device and data security and control the rapidly growing use of mobile data.
Are you a mid-market business that’s become frustrated by your mobile network provider? Made to feel that you’re too small for their major corporate account team’s attention? Tired of inflexible contracts, complex tariffs and regular bill shock from roaming and data usage?
we deliver a one-stop, cost-effective mobile service, designed specifically for mid-market businesses with more than 100 mobile connections. Our services combine mobile networks (SIM), device sourcing & support, data usage management, and mobile security under one proactively managed contract – reducing your costs, securing your devices and data, whilst freeing up your IT team for more strategic work.
Are you a large Enterprise or Public Sector organisation looking for knowledgeable and independent support to help you more effectively manage your mobile estate and suppliers? Want to negotiate the ‘right-fit’ contract with your mobile network provider, that delivers real long term savings and flexibility? Decided it’s time to move away from purchasing your mobile devices through “tech funds” but not sure of your options? Need an experienced team to help improve the management of your mobile expenses, data consumption and security?
are designed to provide large organisations with the support and services needed to deliver on their mobile IT strategy. From cost control, through to real time data usage management and mobile threat prevention, we can help to procure, connect, secure and manage your mobile connections and devices.
