Our mission is to make people stop, sit up and take notice. We work with entrepreneurs, clients who are looking to disrupt things a little, those that aim to stand out from the crowd and who like to challenge convention.
Fireworx is a creative agency, specialising in marketing, with offices in both London and Bournemouth in Dorset. Our unique methodology focuses on creating feelings that drive a better response, improving a business’ bottom line.
Listed in The Drum’s top ten UK elite agencies, whenever we engage with a business we always look to understand the key areas of focus, what core marketing activity will best support sales growth and deliver a better return on investment. For some, it’s a striking new brand identity, a website that really touches people or a memorable ad campaign. For others, we work strategically, advising them how to better go about attracting and converting more customers.
a business owner involved at each stage
Our clients mean everything to us. That’s why every account has a company Director involved actively on their projects. We’re not one of those agencies where you only see the ‘main account team’ at the pitch, and then not again until the six month review meeting. With Fireworx you’ll receive ongoing involvement and access to business Directors, offering support and advice as and when you need it.
It’s not uncommon for us to start work for a client by mapping the entire customer journey and pulling together all available data, before identifying priorities for improvement. Compare that to other agencies who ask you to fill out a single page creative brief to kick off the relationship, when they have no idea of the wider business context.
We want to give your customers a voice. Has your business realised that delivering exceptional customer experience transcends the traditional view of “marketing”? Listen to customers and they’ll tell you what is working… and where you can do better.
We ask our clients to share their 3 key business challenges; these form the basis for our work together. In this way, we ensure we are focused on delivering against targets that will make a difference.
Your challenges will be specific to your business. It could be:
• Challenge your business to grow faster
Increase your brand awareness and help your marketing reach a larger audience.
We approach this by using a unique methodology called ‘Feeling and Response’. It focuses on the emotional connection you want customers to feel when they engage with your brand and the factors that will help drive more customers and sales.
It’s not just about making pretty websites or beautifully crafted brands, instead we start with the customer you want to engage with and how to best communicate your core marketing messages. We ask questions like:
Our marketing workshops typically form the basis for our work with clients, it helps ensure any creative or marketing activity we do is focused on delivering against targets that will make a difference. As a challenger agency, our approach puts ourselves in your customer’s shoes, we ask questions and strive to help your brand make a bigger impact.
The session covers the essentials of your brand, providing you with a cohesive plan to help optimise the marketing and includes:
