We dispatch all orders (within Great Britain) using an overnight courier service. However due to the seasonal volumes we are unable to guarantee a next day delivery service.
Please note that all Duties & Charges are payable to the recipient of the awards. These charges will not be paid by Aford Awards.
We will use Fedex or Parcel Force to deliver your awards to you. Both these carriers have online tracking systems which allow us to track your parcel every step of the way. Both will require someone to be in at the delivery address and will require a signature to confirm receipt. All deliveries are made between Monday and Friday between 8am – 5pm. You will be left a card by the carrier company if you are not in to take the delivery. This card will give you details on how you can re arrange the delivery or where you can collect the parcel from.
Please note that depending on how busy we are at certain points of the year we may decide not to engrave your text and instead will print your engraving onto the plate. Reference to the below image, the top two plates are machine engraved, whereas the bottom two are sublimate printed.
For all glass engraving we will provide one proof of artwork FREE of charge. Any additional proof's will be charged at an additional £5.99 including VAT.
We check our prices every day so we are confident we have the lowest prices anywhere in the Awards market. If however you do find one of our awards available for cheaper elsewhere please let us know by calling our office on 01622 738711 or by emailing us, telling us the product code and where you have seen it cheaper. We will then not only match the price, but we'll beat it by 5%.
We like to offer discounts in proportion to the quantity of products you buy and this is resembled in our quantity discounts. On the majority of our products if you order;
5 or more products you will be receiving 15 to 25% discount from RRP
20 or more products you will be receiving between 25% to 40% discount from RRP.
50 or more products you will be receiving over 40% discount from RRP.
If you are ordering more than 20 items which are not all the same product or your order is likely to be
*Price match and Price beat guarantee only available for matching products with identical additions. Proof of a lower price will be required and the lower price needs to have been found within 7 days of the price match request.
