Securteam Limited
The ACS Standard encompasses all aspects of a security provider's operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assessor, on an annual basis, that it has met defined standards.
The company HQ is based in London and thus providing services primarily inside the M25 we can run healthier cost effective operations and our experts and management available to reduce response time to any location in London.
All our guards underpinned by rigorous screening quality of service standards to BS7858 and all guards are SIA Licensed complying with the standards of BS7499 as verified through our BS ISO 9001:2008. Furthermore we are an SIA Approved Contractor (ASC) for the provision of Security guarding and Door supervision.
All client assignments are reviewed periodically by our Contracts Managers, service delivery and on-site performance is assessed and clients are encouraged to complete satisfaction surveys and provide regular feedback.
Securteam
In order to ensure that training activities provide the Company with what it needs, a planned approach have been taken; this is a detailed plan, in both the long and short term, of what the training is designed to achieve over a given period of time. The plan is reconcile each individuals training needs with the resources available for training. It also details the benefits, which are derived from the training and the ways in which its success is evaluated.
Each training event is designed to achieve a specific purpose, which is stated as a set of training objectives. If a training objective is written specifically it helps the training achieve its purpose. It includes a clear description of the knowledge, skills and abilities, which the training is designed to communicate, and the standard of the performance required which verifies their acquisition.
In order to achieve Excellent Customer Service which make a tangible difference between Securteam and other providers we focus on our customers individual needs and preferences.
we effectively identify our customers, their needs and how to achieve the correct outcome from our service. We always set benchmark to compare our service with other providers to ensure our customers benefit from a better value for their money.
, we are always committed to excellence. We always consider our clients' needs. Clients' satisfaction is the uppermost priority of our corporate strategy. Following are the some of the key points of our corporate strategy which give us the competitive advantage in the Security Industry.
• A range of products and services to meet market needs
The ACS is a progressive quality initiative. It's also a voluntary scheme. You can expect accredited providers to be highly responsive to change and swift to adopt new methods and best practices.
The status of the ACS is recognised by the police and offers the potential for enhanced working relationships. The aim is to provide practical benefits through 'joined-up' police, business and community initiatives.
Our Policies are the product of complex work and team effort on the part of all stakeholders and the relevant departments.
