Product Director
Jason is one of the founders of Barbour Logic. He is a pioneer of intelligent systems that answer queries from the public more efficiently, correctly and helpfully.
Fiona joined Barbour Logic in 2016 to drive the next phase of the company’s growth. She has 20 years’ experience in successfully building technology companies.
James has almost 20 years’ experience in private equity, helping businesses achieve ambitious growth objectives.
Janice joined Barbour Logic in 2008. Overall she has over 25 years’ sales experience in specialist information services for the Parking, Built Environment and Health & Safety sectors.
Mat has over 15 years’ experience in IT and project management, with numerous qualifications. He joined Barbour Logic in 2011 and has since become Technical Manager.
Olivia joined Barbour Logic in 2012 with a background in IT support. With relentless customer focus and attention to detail, she now manages our customer support desk.
Faisal joined Barbour Logic in 2017, with an in-depth background of customer service and training. He regularly visits clients to ensure training and development needs are met and optimum customer service is provided.
– City of Bradford MDC applauds impact of Response Master and RM Self-Serve – “The results have, quite simply, been outstanding.” According to Michaela Hall, The City of Bradford’s Assistant Parking Coordinator, Barbour Logic’s automated correspondence and self-serve solutions have transformed the efficiency of the Council’s parking operations. “Response Master and RM Self-Serve have not
Barbour Logic celebrates tenth anniversary at Parkex 2017
It is now ten years since Barbour Logic introduced its ground-breaking correspondence technology to help local authorities reduce risk, ensure consistency and improve efficiencies in answering queries from motorists who have received a Penalty Charge Notice. The company is marking the milestone with special celebrations on its stand at this year’s Parkex. It will be
Barbour Logic appoints new MD
Barbour Logic (BL) is delighted to announce that Fiona Deans has joined as Managing Director. Fiona’s remit is to build on BL’s successes to date and drive the company’s next phase of growth. Previously she was COO of Arts Alliance Media (AAM), a technology and software services provider to the cinema industry. At AAM Fiona
The Highways Services Team at Solihull Metropolitan Borough Council has recently been restructured and the number of staff in the Parking Services team scaled down. Consequently, the department has addressed the need for efficiency savings with help from Barbour Logic. In July they implemented Response Master, the company’s award-winning, plain English parking correspondence software,
Barbour Logic’s latest product – RM Self-Serve – has won the Intelligent Parking Award at the 2016 British Parking Awards. RM Self-Serve is used by motorists to query their Penalty Charge Notices online. Uniquely, RM Self-Serve interacts with and learns from motorists, enabling them to get answers to PCN queries in 2 minutes, not 2-6
Parking Review: 25 November 2015 Nottingham City Council is now using specialist correspondence IT to answer representations and enquiries from motorists. The council started using Barbour Logic’s Response Master system earlier this year. The system enabled the council to clear a backlog of around 1,200 letters and is now credited with enabling its back office
Parking Review: 29 September 2015 An online interactive guidance facility to help motorists with their parking appeals has gone live in two south London boroughs. The shared Bromley and Bexley Parking Service is ‘beta-testing’ the system, which has been developed by Barbour Logic. A London local authority parking partnership has helped a South Yorkshire council
Bromley and Bexley’s Shared Parking Service helps Sheffield clear backlog
Parking Review: 27 June 2015 A London local authority parking partnership has helped a South Yorkshire council clear a build up of drivers’ correspondence. Bromley and Bexley’s Shared Parking Service assisted Sheffield City Council with a short-term backlog of challenges and representations. Ben Stephens, head of Bromley and Bexley Shared Parking Service, said: “Having combined
Barbour Logic launches Response Master Self-Serve
Parking Review: 02 May 2015 Parking correspondence software developer Barbour Logic launched a customer-facing version of its Response Master system at Parkex. Response Master Self-Serve enables drivers to query penalty charge notices (PCNs) online before deciding whether or not to make representations to the local authority. Self-Serve uses a similar approach to the Response Master
