Established in 1986, Waterfall Garage in Wimbledon provides quality services at affordable prices, with a wide knowledge of all makes of vehicles.
Waterfall was started by David Cruttenden in Waterfall Cottages in Colliers Wood, and one year later moved to Beulah Road, Wimbledon where it is still based. David’s younger brother Martin joined soon after, and the company, with its dedication to high quality work and great customer service, has enjoyed profitable growth ever since.
“We are very proud to have built a successful and friendly business in Wimbledon, where we offer a range of first class services including vehicle servicing, MOT & repair, tyre replacement and vehicle recovery.
In recent years, Waterfall has continued to expand and keep ahead of the growing industry regulation, for example by choosing to ensure all it’s operational staff are fully trained to well above the minimum required standards, and after investment in new Autologic equipment for BMW and VAG Group vehicles in 2009, we are now taking care of your full BMW, MINI, Volkswagen, Audi, Seat & Skoda service needs in Wimbledon, without the need to use a main dealer.
As part of our ongoing improvement programme we have recently been investing in our premises, including updating the frontage to the garage and modernising our workshops in Buelah Road in Wimbledon. We have also recently invested in specialist equipment for four-wheel alignment.We are really looking forward to the next 10 years.”
Waterfall is proud of the quality of service we provide to customers, and the training that we ensure that all our staff receive. We have recently ensured that all operational staff have undergone IVR Training.
We are proud to be members of the following professional bodies, regulatory and voluntary schemes:
ISO 9001 is a quality management standard applying to all types of organisations. Regular independent audits ensure that as a certificated organisation, Waterfall Garage Services Ltd adhere to detailed standards of quality that are recognised and respected throughout the world.
CARS QA provides an assessment and certification service to various national, international and motor industry specific standards such as ISO 9000, ISO 14001 and EABS etc.
The London Association of Recovery Operators (LARO) is a trade association representing over 750 recovery industry vehicles operating on behalf of the major Motoring Organisations. It works to promote the views and needs of its members, and provides a guarantee of quality, standards and training.