We believe in maintaining excellent client relationships – this is demonstrated by our exceptional retention rate. How do we know this? An internal operational audit was carried out and results show that our contracts last, on average, for 4.5 years. This puts Alliance Cleaning in the top 3% for standards in the UK cleaning sector.
We specialise in creating fresh and professional working environments which enable our clients to concentrate on their business and their people.
Our cleaners are the most important people in our organisation. We show our appreciation by supporting them in their work, training them and helping them to grow and succeed. In return, they help us deliver our promises to our clients.
We believe that leading from the front is key to our success. Our stakeholders are instrumental in the daily operations of the business and they work at the coal face of the company each and every day. Their core values of trust, respect, integrity, transparency and autonomy is what continues to drive Alliance Cleaning onwards and upwards.
Alliance Cleaning – Green Award Winners
Our sustainability plan was launched in September 2010. Through our plan we are working to combat climate change, reduce waste, use sustainable raw materials, trade ethically, engage our employees and help our clients to operate more sustainable office spaces.
We are already seeing how this will make our business more efficient and more attractive to our clients and staff alike.
Our 2011 sustainability plan has six areas and contains over 75 commitments. This is just the beginning of our journey – our ultimate goal is to be a sustainable and zero carbon business.
Alliance Cleaning summarise compliance in the following principle values:
We will regularly audit our internal processes to ensure we are performing to the best of our potential and continuously monitor the performance of our employees and suppliers to ensure we are embracing the latest technology, techniques and products.
We will provide you with a Pro-Active management relationship which we will endeavour to ensure requires the minimum input from our customers.
We will provide the necessary induction and training to ensure our employees work in a safety awareness culture.
We will provide specific method statements and risk assessments in respect of our contracted cleaning responsibilities.
Our employees will be provided with adequate training in safe handling, accident reporting and fire evacuation procedures.
We will provide on-going training to encourage behavioural change and endorse an environmentally aware culture.
Unit 5, Waterways Business Centre
