�SmartResponse� itself has proved itself to be a real winner for us. Not only is it easier on the eye, it is slicker than our previous system at the front end, delivering a clear productivity bonus. As a consequence, we have been able to absorb a 20% increase in workload, without increasing headcount.�
Taking not only the best people from the IT industry, but experienced practitoners from the law enforcement, security and business continuity sectors - Badger has established itself as a market leader, with specific areas of expertise in critical incident and crisis management.
The company does not try to be 'all things to all men'. We specialise in our chosen areas and have a well-deserved reputation for our ability to deliver what the customer wants on time and in budget.
Although Badger Software was incorporated in the summer of 1994, its principals still work with customers from as early as 1981. We pride ourselves on the fact that customers keep coming back, and see it as a sign that we are doing something right! Only by putting the customer first and repeatedly delivering what we promise, can we fulfill our goals.
We believe that even the World's largest enterprises need personalised attention when it comes to misson critical systems. Not only is our team there to help with our customers' ongoing needs, but we also listen to their needs for the future. Some of our most valuable product suggestions come from the daily interaction between our team and our clients.
Badger Software Ltd is proud to have been a Microsoft Certified Partner for many years, having achieved competencies in both custom application development and ISV/Software solutions. This accreditation was an endorsement of the quality of the solutions we have provided to our clients, and to our own technical expertise. It gave us in-depth access to technical and support services within Microsoft, and early exposure to new technologies and products � a key benefit to our clients.
Understanding IT and the business world
We pride ourselves in developing a complete understanding of our clients' business requirements. Creating bespoke computer systems whose appearance and operation are designed to match the client's exact requirements is as much an art as a science. This calls for an understanding of business needs and priorities, close co-operation, and indeed friendship between the supplier and client, as well as a high level of technical expertise.
Badger Software helps Missing People
Badger Software is the UK's leading supplier of systems for dealing with Critical Incidents and Crimes in Action. We have been providing solutions to UK and International Law Enforcement as well as the Commercial Sector for three decades, with a well-deserved reputation for our skills, knowledge and for delivering user friendly systems on time and in budget.
Our client list includes manufacturing and retail businesses as well as police forces and government departments dealing in law enforcement, immigration and HM Customs and Excise. The experience we have gained from dealing in these demanding areas is exactly what is required to provide successful implementation of real-time incident management systems that are delivered on time and within budget.
- for managing spontaneous incidents and civil emergencies as well as covert operations, was jointly developed with the UK police and emergency services. It is also used by commercial organisations to manage issues affecting business continuity such as threats to staff, property and daily business.
- allows you to plan for precisely the type of event where CLIO Manager would be useful. From mapping out your business and recording risks, Business Impact Analysis and then creating, reviewing and storing plans to mitigate these risks. It also records tests and real activations of those plans, along with debrief notes and revisions to the plan based on lessons learned.
Whilst both CLIO products work independantly, the power of having both is that all of your response plans can be activated instantly in CLIO Manager and the team are quickly told what they should be doing and given the information to help them do that. No longer will plans be something that gets forgotten while the team wait for someone to tell them what to do!
�Not only is our team there to help with our customers' ongoing needs, but we also listen to their needs for the future. Some of our most valuable product suggestions come from interaction with our clients.�
Rob Brigham, Badger Software
