MPL has worked with Omya UK as part of our journey in continuous improvement. The programme delivered was based around our customer services, sales support and business stream innovation of adapting continual best operating practices with these areas. The programme started as an improvement support resource within the customer services department at our head office and has now expanded into the training and facilitation of best practice procedures within all our customer/sales facilities in the UK. MPL's strength during the programme was the ability of their staff to work with teams at all levels and times, leading by example and adopting a flexible, but clear, sustainable approach to achieving agreed milestones and measurable benefit.
1210 Parkview, Arlington Business Park, Theale, Reading, RG7 4TY, United Kingdom
Dovecote Park, suppliers of high quality beef products to Waitrose Stores, engaged MPL (Management Performance Ltd) to install their Advanced LeanDriver™ (ALD) software into our Pontefract site in December 2013.
Labour Productivity
Retail Production Director, Dovecote Park
Operational Equipment Efficiency (OEE) has improved dramatically since the introduction of the system and it was MPL who gave us the focus to help us achieve this.
We are now implementing the system into another key British Sugar factory in Newark.
ABP have, over the last twelve months, installed MPL’s Advanced LeanDriver measurement system to support a common KPI Dashboard of the multi sites. This ALD installation has also been supported by shop floor coaching for continuous support as required. I am happy to reference that the ALD installation and the coaching support form MPL has delivered excellent results and a strong return on investment. I will recommend MPL support to any other business that requires operational improvement through measurement and shop floor management change.
Our work with MPL arose out of our need for a significant increase in volume from our Hatfield Peverel site in line with our business objectives.
MPL’s activities have included facilitating the management review process, development and management of improvement activities, line scheduling and performance coaching of the production team.
It was agreed by the site senior management that at this point the priority was to re-establish control and stability of the site’s performance and MPL agreed to provide immediate support through MPL managers working as process shift managers alongside the newly recruited Guinness Northern Ireland shift managers, on a 3 days/nights on and 3 days/nights off rota. MPL project managers moved into this role. Although this was a departure from the proposal, MPL reacted pragmatically and flexibly to help the client in a time of crisis.
The benefit of this support from MPL enabled Guinness to achieve its 24 hour shifting and Christmas production requirements within agreed timescales.
The programme was designed in partnership to develop a process team capability to achieve significantly lower variance in day-to-day production and downtime across a three shift continuous working operation. This called for a multi-track programme to deliver the skills, infrastructures and key performance targeting required to achieve 30% improvement in MEU process efficiency and doubling of volume output and improved customer complaint measure.
I am pleased to report that MPL’s methods, training and coaching expertise have helped us to achieve both targets. I rate their contribution as both innovative and rigorous.
Management Performance Ltd is registered in
England and Wales. Company Registration Number:
01955862
