Based near Ipswich, Mac Marney is a family run company which provides its clients a dependable service of outstanding quality providing the supply, installation, planned and reactive maintenance for all their refrigeration and air conditioning needs. Established in 1964, the company is now proud to partner both nationwide clients and individual end-users, delivering an exceptional customer experience and generating relationships based upon trust and respect.
Mac Marney installs and maintains equipment for a varied range of retail units such as Petrol Station Forecourt Retail, Food Stores, and Retail Food Outlets. We enjoy extensive repeat business, with our clients trusting our experience and service. The equipment includes point of sale refrigeration, ice machines, walk in freezers, refrigerated counters, serve over counters.
Mac Marney has a policy of sourcing quality products that satisfy the clients needs and aspirations, while matching the available budget. We ensure that products and equipment conform to the relevant ISO (International Organization for Standardization) or British Standards.
Mac Marney has accrued extensive experience in providing comfort cooling and heating within offices. Careful consideration of seasonal efficiencies, natural ventilation and controls is now required in order to ensure the correct selection of equipment to suit both the needs of the client and meet latest regulations. Knowledge of product development is vital to providing the most efficient and economic solutions.
The policy of this company is to provide services that exceed our customers’ requirements. Satisfying our customers is a vital part of the total company’s success package and our staff and fully trained engineers will be pleased to assist with all your enquiries and to visit your office or site whenever required. For a fast friendly service, free survey and queries, do not hesitate to contact us.
We endeavor to make sure that all the products and equipment we use conform to ISO 9002 or to the equivalent British Standards to ensure that our customers receive high quality products.
We employ fully qualified and experienced engineers and make sure that they are constantly being given the necessary training in order to offer impeccable services to our customers. This training takes the form of site based training, product training with our suppliers and regulations updates.
In order to the best service possible to our valued customers, our engineers are managed by a bespoke software system, which logs, prioritizes and allocates customers service calls. This software, designed to meet the requirements of BS5750, helps our staff to have complete control on everything which directly or indirectly affects the quality and response time of our service, thereby offering an even more satisfactory and rapid service to our customers.
As a Mitsubishi Electric Business Solutions Partner and a Daikin D1 Partner, we are able to offer both national account price levels and the most suitable technical solution to the customer’s technical and financial desires.
Mac Marney is a small family owned business, and due to its size we are able maintain low overheads and pass the benefits of our low costs on to our clients.
As a recognized specialist within the refrigeration and heat pump air conditioning market we study market trends, updated regulations, new products to meet carbon reduction targets, the Renewable Heating Incentive (RHI),the Microgeneration Certification Scheme (MCS) and the Green Deal Incentive to allow us to advise our clients on selection of the right equipment to suit their needs and environmental aspirations.
We are a national company, giving the high
quality service you would expect from a family firmspecialising in refrigeration and heat-pump airconditioning.
