Skype for Business Voice: 9 Need-to-knows
Finally, Microsoft have announced Skype for Business PSTN for the UK – in plain English this means you can upgrade your Office 365 package to allow you to use Skype for Business for telephone calls, naturally both inbound and outbound!
And there’s more – you can now use Skype for Business (SfB) to run conference calls – allowing attendees to dial in or use the SfB client.
Skype for Business services are licensed on a per user per month basis. What’s new is that Microsoft are providing a pay per minute usage for telephony services rather than a call package.
Currently own a set of phone numbers or have a phone service provider? No problem, All you need to do is create what Microsoft call a “port order” – how original. This will then transfer those phone numbers you own to Skype for Business Online and it’s a rather simple process just done through the online portal.
Administrators usually weep when a new product release is out thinking of all the background work that is involved. Well, weep no more, as we’ve found most of the optional configuration is done on the user’s end. They can set up the: forwarding, simultaneous ring, voicemail, delegates etc. Of course there are other things an administrator can do but it really is as easy as assigning a user a number and bam! Now IT guy, back you go to watching back to back Game of Thrones.
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By his own admission, Ben Gower is “not very interested in computers”. Instead, he is interested in how computers can be used as a tool to help businesses grow.
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