Crystal positively promote the perception of our industry and in doing so create value and profitability for our stakeholders
We will provide high performance, high quality and genuine value for money home improvement products, satisfying our customers' needs. We will strive for excellence in all that we do and measure success by the relationships we build in all the communities we serve.
Crystal was founded in 1990 by Martin Randall and is one of the UK's leading manufacturers of PVC-U windows, doors and conservatories. All of our products are produced in our state-of-the-art manufacturing facility in Letchworth, Hertfordshire, to the highest quality standards at competitive prices.
Our customer service is unsurpassed, our standards are high and our market leading products speak for themselves. For over 25 years we have supplied products to the new build, refurbishment, home improvement and construction industries, and are committed to producing an unrivalled range of products and offering our customers the choices they need to win sales and make money.
Phil Price - Business Development Manager - EH Smith
The support of Crystal – and Martin Randall in particular – in promoting best practice and advocacy for the Which? Trusted Trader scheme across the building industry, is greatly appreciated and is a massive help in spreading the word
As a small firm it was hard to negotiate a good price on windows with firms and merchants. Since coming into contact with Crystal Direct through HBXL, I haven’t gone anywhere else. Prices are really competitive compared to anyone I’ve dealt with and the products good – good service wraps it up.
Whilst our relationship is still in its fledgling year we truly believe that Crystal will help drive our Joinery category forward. Their communication is the key to their success. Whether it be support for marketing, technical support, an ETA, a quotation or even a potential error, Crystal react promptly and always try to resolve. A breath of fresh air. Test note
Paul Pennick - Timber Product Manager - MKM Building Supplies Ltd
Crystal are unique when it comes to selling PVC-U products, they actually want to deal direct with merchants, which for the merchant is fantastic. The staff at Crystal, from Director level down to the office and sales staff are always approachable and helpful, which again for a supplier is refreshing and encouraging. The whole process from enquiry to delivery (on time!) and of course supplying a quality product at competitive prices makes Crystal a great choice for anyone, and we would have no hesitations in recommending Crystal to any other merchant.
If you have any questions please do not hesitate to get in touch with us. Our team are here to help.
Crystal Clear Group Limited