MOBILE UNION LTD

ABOUT MOBILE UNION LTD

OUR MISSION

The entire Euroanswer team believes in and adheres to a clear set of values. More than meaningful words, we think these values are instrumental in the evolution of the company, a driving force behind our strategy and daily operations.

We, at Euroanswer, are maintaining a high level of Quality by actively listening to our customers and by striving to offer tailored services. Our team of dedicated professionals understands and practices our Quality standards by setting examples of accountability, learning mindset, positive attitude whilst keeping their focus on our main purpose: service excellence for happy customers who would be ready to recommend our company.

We will ensure exceptional customer experience for each and every support interaction by treating all our customers as we would wish to be treated ourselves and, by maintaining a sense of urgency, we will provide the best and timely solution available.

Our company’s Quality Management System, applicable to the provision of call center and BPO services, is now validated by NQA-UKAS through the ISO 9001:2015 certification.

At Euroanswer, people come first. The people in our team, but also the people around us. We understand the importance of giving back, so we help – to develop the communities living around our operational centers and contribute to the needs of organizations that share that support for people that need it. We proudly support community initiatives and take part in various activities, nationwide and around the world. Euroanswer grows together with the experience our teams gain in engaging with our community.

We are committed to finding ways in which we can reduce our impact on the natural environment. We also focus on finding new methods to efficiently use available resources to deliver quality services and meeting our customers’ expectations. Encouraging all of our employees to act as good stewards of the environment, we actively participate in recycling programs, energy conservation measures and employee environmental awareness programs.