BOURNVILLE CATERING EQUIPMENT LTD
The philosophy when establishing BCE Ltd was to give its customers a highly responsive, very personal level of service from first contact, through the supply and installation process and, just as importantly, after sales care. This approach has been the mainstay of our business and continues to ensure we successfully provide for our customers’ needs.
We pride ourselves on being able to respond rapidly to the demands of our clients, be that a tender stage, procurement stage or post installation. Our close knit team (including our highly valued fabricators and services engineers) understand the environment we are working in and aim to reflect the flexibility required in a service lead industry.
Our business has been built on the ability to meet our customer’s demands and the level of repeat business that we are fortunate enough to enjoy justifies the efforts we put in to each and every one of our projects.
Our close knit team (including our highly valued fabricators and services engineers) understand the environment we are working in and aim to reflect the flexibility required in a service lead industry.
There are many suppliers that offer a wide range of products; very few however offer the quality of service of Bournville Catering Equipment. From the helpful and knowledgeable office team to John and Carl whose experience is invaluable in assisting The Belfry to acquire the wide range of products we need, from teaspoons to ovens we know that help is at the end of the phone.
Having used Bournville Catering Equipment for the last 10 years, I have found them to be attentive, reliable, dependable and most cost effective of all the other options that I have at my disposal. With quality and service having been the main criteria that we look for in a supplier Bournville have not disappointed yet.
I have to say I was impressed with your service, as promised fryer arrived and on queue, so did the engineer. Very slick operation. We look forward to doing more business with you.