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1. These terms and conditions apply to the provision of all services and products by Scriptorum Ltd (“Scriptorum”) to a customer (”the customer”). They constitute the whole agreement between the customer and may not be modified save by express written agreement signed by an authorized representative of Scriptorum. The customer expressly agrees that it has not relied upon any representations outside the express terms of this agreement.
4. Payment for any Scriptorum service must be made at the time of ordering the product or service unless the customer has an existing account with Scriptorum in good standing. In the event of an order being placed by an existing account holder payment is due within 7 days of delivery of an invoice. Scriptorum reserves the right to charge interest on outstanding balances beyond the 7 days at the rate of 8% per annum compound calculated on a daily basis.
5. Whilst Scriptorum makes every reasonable effort to safeguard the security and privacy of data provided by its customers it cannot guarantee 100% security. Scriptorum makes every endeavour to comply with the provisions and requirements of all relevant data protection legislation. Scriptorum may be required in certain circumstances to disclose information by order of a court or for some other legal requirement.
6. The customer agrees in contracting with Scriptorum for the provision of any products or services that it will indemnify Scriptorum in full against any claims, damages, losses, costs, or expenses which Scriptorum may incur as a result of the wrongful acts or omissions of the customer, its employees or agents in the use of those services or products however caused.
7. Whilst Scriptorum endeavours at all times to comply with its legal and contractual obligations to its customers it does not accept liability for any loss suffered by its customers as a result of any misrepresentation, misdescription, breach of contract, breach of duty or other act or omission (unless fraudulent) however made or caused which constitutes more than a refund of any sum paid or the waiver of any sum contractually payable by the customer for the particular service or product about which complaint is made.
8. Scriptorum does not accept liability for any consequential economic or other losses suffered by the customer whether resulting from misrepresentation, misdescription, breach of contract, breach of duty or other act or omission (unless fraudulent) however caused.
13. The governing law of any agreement between the customer and Scriptorum for the provision of any of Scriptorum’s services or products is that of England and Wales, the courts of which shall have exclusive jurisdiction.
17. Whilst Scriptorum will use its best endeavours to transcribe any audio file uploaded, provided the booking form has been properly completed and/or adequate instruction provided in the accompanying email, in some case either due to incompatibility or audio quality it may not be possible to do so. If the problem is due to incompatibility then no charge will be made and the audio file returned. If the problem is due to audio quality then a charge will be made to reflect the time spent in attempting transcription.
19. Scriptorum will use its best endeavours to complete an return work within the specified turn around times published on its website or otherwise notified to the customer. However those times apply only to hours between 8am and 6pm Monday to Friday excluding public holidays. Whilst Scriptorum will use its best endavours to provide the fastest turn around time reasonably possible outside of those hours it does no guarantee that it can do so and no liability will be accepted for any delay which is calculated to include hours outside those set out above.
22. Any complaint regarding the Scribe service must be notified to Scriptorum in writing, e-mail or fax within 2 working days of the completed transcription being placed on the Scriptorum website or received by email. All audio files will be erased after this period and no complaint can thereafter be accepted by Scriptorum.
Are you an experienced legal typist who is looking for work that fits around your other commitments? Can you work flexible hours both in and out of normal office hours? If so, we would love to hear from you. We are always on the lookout for skilled legal typists to join our team.
Experienced in providing legal transcription
Your own transcription equipment – software, headset and foot pedal
Provide excellent copy typing and an accurate transcription service from audio to Word
