SSID LTD

ABOUT SSID LTD

Graham is a real enthusiast about customer experience. He will take a product and analyse it until he discovered a huge amount of points that can be improved. He has a sound technical understanding therefore he can translate the technical implementation of a feature into the expected customer impact (or vice versa). I worked with him on global projects which included project teams with diverse cultural background all over the world.

Vice President Sales and Business Development at NetCracker

I’ve worked with Graham at Vodafone as we launched the fixed line broadband product over the past few months. I’ve been massively impressed with Graham’s knowledge, network and ability to deliver over this period. He understands issues and leads on resolution quickly, with an ability to summarise complex information, and presents with confidence. On a personal level, Graham is very easy to get on with, and compliments our team here. I hope to work with him again in the future.