We're not some faceless internet company who don't care what they sell or if their customers are happy - we're a team of passionate, real people that genuinely care about our products, service and customers.
Hello! My name's Clare and I look after our customers. I'm the founder of the business and really want to make sure we can offer the best products and customer service possible! I run the business from day to day and if you call into the office (on
, or you can leave me a message online anytime and I'll get back to you if you prefer), you're likely to end up speaking to me. I'll be really happy to help you if have any queries about our products or delivery.
Hi, I'm Rich. My role at the Wooden Furniture Store is all about the website and making sure that our customers get the quickest and simplest online shopping experience possible. So I'm the person that puts together the website, images, content and other bits and bobs to hopefully make your furniture shopping as painless as possible. It's really important to me that our customers have a great online experience - please let me know if anything goes wrong! You can leave me a message online anytime, just look for the speech bubble on the bottom right of the screen.
All our products are stored at the state of the art warehouse in Oxford, and once your order has been placed, the team will start by planning the optimal delivery route to get your item to you as soon as possible.
As soon as that is done, they'll be in touch by phone or text to let you know the proposed delivery date. Once you confirm and accept the delivery slot, the warehouse team will locate your item from the thousands of products carefully stored at the warehouse, and load onto the appropriate delivery vehicle. Then, the delivery driver will speed their way to you at the allotted time, carefully unload the item and deliver it into your home, safely and with care and consideration.
We take great pride in our products, people and delivery services - why not
We’ve spent thousands of hours sourcing the best wooden furniture, with the aim of helping you create a home to be proud of. We have all sorts of furniture styles available, from chic, contemporary grey painted to traditional mahogany. Whatever you’re looking for, we’re sure you will find the perfect match to make you
We DO sell well-made pieces of stylish, solid wooden furniture
We DO provide 14 days no-fuss returns
We DO sell furniture that lasts a lifetime
We take our responsibilities as a business seriously: