About uno Communications... who are we?
We're also members to the following companies and organisations.
We take pride of being part of the Internet Service Providers Association.
Whilst being an ISPA member, Ombudsman Service provide us an approved ADR service.
uno Communications Ltd. was incorporated at Companies House on 14th October 2014 with company number 09262166. We're also registered to collect VAT on behalf of HMRC with VAT number GB 203 3305 68 and are registered with D&B (D-U-N-S); 21-728-8116. However, we've been offering broadband and telephone services for years via our sister brand!
As we collect and store data of our customers which can include names, addresses, phone numbers and other personal information, as required by law, we are registered with the Information Commissioner's Office and our registration number is ZA117206. All information that we store is retained on servers within the UK.
Our registered office is: Unit 3 Newton Business Centre, Newton Chambers Road, Sheffield, S35 2PH, United Kingdom. If you’re sending us post, please ensure the correct address is used.
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Still looking for help?
Our friendly and helpful team are ready to help, all you have to do is get in touch via email or phone.
We're a provider of internet services, based in the steel city of Sheffield.
We provide ADSL services via two LLU networks. Outside of LLU coverage, we rely on BT Wholesale's extensive network.
Our mission is to provide a real internet connection, with no traffic management or blocked ports.
We provide a free hosting service with PHP and MySQL including an email service with POP, IMAP and SMTP access. We also fully support SSL for secure connections to our servers.
Also ensuring that our customers have control over their service, we provide a control panel packed with features such as hourly usage data, profile control, monitoring and fault tracking.
UK-based, 24-hour online help desk.
We pride ourselves on the support that we provide to our customers and our team is based in the UK.
Our online helpdesk is monitored around the clock and we aim to action requests raised within 1 hour during the working day.
The uno support centre also provides an extensive knowledge base containing useful articles which are regularly updated.
For customers that love to tweet or connect on Facebook, both are integrated directly with our customer helpdesk.
If you've got any questions about the services we offer, or how we can help you, we're here to discuss your requirements.
We cannot provide technical or billing support via this contact form. Please ensure you contact us via your account.
You can also message us direct. You will be sent back a ticket number within 15 minutes which is confirmation that we have received your query.