Our approach is collaborative and co-productive. We do not have all the answers. In our experience most organisations have the capacity within themselves to transform. What they need is experienced and specialist support to help them take the most effective steps.
We are not management consultants. We don’t offer silver bullets, one size fits all solutions or simplified models of change. We offer our experience, our skills, our abilities, our energy and our excitement for change.
We are all motivated by delivering excellent, high-quality, effective public services. We believe the best way we can achieve that is by helping people in the public sector and other public value organisations to change their culture. To help build public value in the connected age.
We work with organisations on a project with a particular focus: such as redesigning a service based around user needs or taking a step towards better use of data in decision making.
We work with organisations on systemic, whole organisation change. Through a flexible programme of workshops, bootcamps, coaching, training and consultancy support we help leaders, managers and workers identify, confront and overcome the barriers to cultural change in their organisations
Our mission
The Satori Lab was founded by a small group of recovering bureaucrats in 2014. We were committed public servants frustrated by how hard we found it to do the right thing for citizens and service users.
Our mission became to learn how to deliver excellent public services in the connected age and then share what we learn. That is the mission of The Satori Lab.
We have seen that some promising patterns of behaviour, thinking, and action are very helpful to connected age organisations. In particular agile and innovation methodologies, design thinking and evidence based decision making are all useful in the connected age.
Changing culture is always hard, takes a long time and requires effort across the organisation. We specialise in and focus on helping people in organisations with this change. We have developed tools and techniques that organisations have successfully use to drive transformations in their own culture.
We can help you with
Focussed Project work: such as redesigning a service based around user needs or taking a step towards better use of data in decision making.
Whole organisation change: through a flexible programme of workshops, bootcamps, coaching, training and consultancy support we help leaders, managers and workers identify, confront and overcome the barriers to cultural change in their organisations