getting familiar with the existing infrastructure, detect all dependencies, and understand your business to help you make the best choice.
We can help you prepare your infrastructure before installing Dynamics CRM. If you are using an older version and wish to upgrade to the newest one, we can analyse the existing solution to find the best approach to give you access as soon as possible.
We also recommend to take some time to meet with us and go through all of the Dynamics CRM processes to see if it is the right fit for you - we love this platform because of its flexibility but we also know that it is not a platform fit for every solution. This meeting can help you to answer the question: Do I need Dynamics CRM in my organisation?
Our team members are experienced business analysts. They can walk you through all of your business aspects and translate it into a Dynamics CRM solution. Once a project is initiated, you will get instant access to your new system to monitor and verify that everything is going according to what was agreed upon and if the product requires changes or improvements. It is not difficult to customise Dynamics CRM. However, it is difficult to build a solution that is scalable with a design that does not become inefficient years after Go-live. Fortunately for you, we know the platform’s weaknesses and bottlenecks and, more importantly, we knows how to avoid them.
The CRM installation requires modifications to IT environment, and our team members work closely with your IT Department to prepare your existing infrastructure for your new system. In addition, a correctly implemented CRM can expand the functionality of other Microsoft products within your organization.
Some projects started as proof of concept for one specific team and then extensive to the whole company by expanding on the existing solution. This is where the Agile Methodology comes in handy. With a well-qualified team and huge bag of solution patterns from the real world, we can easily apply them in new Dynamic CRM components to build upon the present solution.
We live in a CRM world. Microsoft put a lot of work to make this platform a world leader – their roadmap is set for the next few years. They listen to market needs and improve on the platform’s ability and functionality. As such, we are continually educating ourselves on the changes to bring to you the platform’s latest features.
We provide you with an on-going support even after Go-live. If you want to add in small changes or functions to the live environment, we work with you to make these changes happen.
We use Agile methodology. While working on a Dynamics CRM solution, it is crucial that we work with you as closely as possible. It is important for us that you, as the customer, have instant access to your system and be able to monitor and test the work in progress. This allows you to provide us with instant feedback, which in turn allows us to respond to the unforeseeable.
At the beginning, the whole project is divided into workable segments known as iterations. Each iteration goes through the development stages: requirements, design, etc. At the end of the iteration, the team is able to present a completed incremental product. However, with the Agile methodology, the development stages of each iteration and the project as a whole is revisited on a periodic “two-week” basis allowing for the possibility to steer the project in another direction.
We start by gathering the requirements for both the project as a whole and the individual iterations. This is where you decide what is right for you, your company, and your team. While still in the process of gathering the complete requirements, we start developing the product. Since you and Atheris touch base every two weeks, this gives you the opportunity to “touch” a partially completed product instead of talking about a non-existent one. Before we hand back a final iteration, you have the chance to test it and provide us with feedback that we will incorporate into the final version.
The constant access to the product gives you and your team the opportunity to learn how to operate it on an on-going basis. Saving you the time and costs needed to train your people on an all-at-once completed product.
We would like to invite you to our free workshop about CRM systems. These events are targeted (and will be most useful) to people planning to implement CRM solution in their organisation. During this event you will gain practical knowledge, that could be very helpful for you and your business.
