Haunted Evenings Events Ltd, better known as Haunted Evenings (H.E) to our regulars, is run by Nat Wilson with a team of equally dedicated, professional and friendly team members. Established for over 9 years, “H.E” continually strives to deliver quality ghost investigations at different locations to suit all budgets throughout the UK.
Fascinated by the paranormal world that stems way before Haunted Evenings started,(once you’re hooked, you can never get enough experience hence why Haunted Evenings came about!) H.E have built up a credible reputation by taking a more scientific approach – the fact that the team are often out doing private investigations in their spare time, hopefully goes some way to show we’re more than just an events company, we do what we do because of our own passion to experience more paranormal “stuff!”
Our aim is to provide the closest thing to a genuine ghost hunting experience that you can get on a public event.
Whether you’ve reserved your place by making a deposit payment or have fully booked on by paying in full, thank you!… you should receive an automated order confirmation email with details of your booking and a booking order number. This is your proof of purchase and peace of mind that your place has been booked. We do not issue out tickets and we ask that guests take a screenshot or printout of their order in case of any problems on the night. If you have more than one confirmation (i.e a deposit order number and remaining balance order number, please make a note of both order numbers.) It is rarely the case that we have to check details on the door but it’s always best you have the information to hand.
No we do not issue out tickets. Instead we operate a guest list system. As soon as we receive your booking confirmation, we add your name(s) to that events list. We do advise you keep hold of your booking confirmation number issued on your order email, just in case of any confusion. If you are looking to gift a ghost hunt, we do offer gift vouchers which we are happy to post out. You can order these through the “Gift Ideas” section of our website.
We are in the process of changing the way we send out welcome information and as of the 1st March 2016 we will no longer be sending out welcome emails. Instead of emailing you all a welcome email you’ll be able to access all information about your event from the “
. If your event is a few weeks away, please keep checking the Your Event tab closer to your event date. Most general information,( google map, arrival times) can be found on the product listing in the meantime.
If you can’t attend and provide us with less than 4 weeks notice then I’m afraid you will not be entitled to a refund.
If you let us know with more than 4 weeks notice of your event date, we will happily consider a request to transfer your booking onto another event, however this is not guaranteed. Please note that there will be a £5 per person administration fee to transfer your dates if your request to transfer is authorised by Management. The administration fee must be paid before your transfer is confirmed. If the event you wish to transfer onto is of a lesser value than your original booking, no refund of the difference will be given. If the event you wish to transfer to is of a higher value, the difference will need to be paid, along with the transfer administration fee, before the booking change is confirmed. The event you request to transfer on to must be within 12 months of your original order.
If you can’t attend and provide us with less than 4 weeks notice then I’m afraid you will not be entitled to a transfer.
Transfers or selling tickets to 3rd parties without our knowledge may result in a refusal of entry so please give us a call to discuss.
