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CIRRUS RESPONSE LIMITED

Company
CIRRUS RESPONSE LIMITED (08700358)

CIRRUS RESPONSE

Phone: 03331 033 333
B⁺ rating

ABOUT CIRRUS RESPONSE LIMITED

We provide Contact Centre Technology

Our product innovation focuses on customer experience

Easy-to-use, enterprise-grade true Cloud Contact Centre for today’s fast-growing customer focused businesses

Whether you are big or small, our solutions help you deliver the experience your customers deserve

By tracking each contact from the network to the agent, Cirrus provides a complete insight into your contact centre. It answers these questions and much more: What type of contacts & interactions are you receiving? How are you managing these? What is the experience like for your customers?

We believe that you should decide how your contact centre operates and it should not be restricted by the software you use. Cirrus provides you with complete control to define how every communication is managed and routed and the flexibility to continually evolve this to changing demands.

Cirrus overlays onto your existing contact centre and enterprise telephony, and as such, we enable you to apply the same rules for customer management beyond the contact centre. We can overflow contact to and from your local branches or stores and provide a consistent customer experience regardless of where the customer interacts.

In such a dynamic environment you need scalability, and Cirrus provides this. Our platform automatically flexes up and down with your demands and effortlessly scales as your business evolves.

Incredible Business Value: The Proof Is In The Pudding

At Cirrus we understand that no two business are the same, which is why we have developed a solution that is aligned for businesses of all shapes and sizes

Whether your contact centre is large or small, Cirrus Contact Centre provides you with a complete, cloud-based solution that enables you to make a step change and deliver the experience your customers deserve.

We simply work with you to define your customer experience and provide you with your Cirrus Contact Centre.

Helping you define the experience your customers deserve

Build your own cloud call centre by easily extending or integrating it with your existing e-commerce and business platforms.

Productivity and customer service is significantly improved through tight desktop integration that includes as standard both Salesforce.com and Microsoft Dynamics.

The Cirrus Cloud is designed to provide peace of mind and won’t let you down. Focus on growing revenues and providing better customer experiences.

Cirrus provides an innovative compliance solution that ensures your agents and business is protected, while your customers continue to get great service.

Focus on your business goals without the worry and let Cirrus ensure you remain connected to your customers.

Spin up new agents fast and provide access via the browser or mobile app. Select new numbers in a few clicks, combined with an elastic capacity, to ensure customers always get answered.

Use any CRM or bespoke source of data to route more intelligently and accurately. Provide a single view of the cross-channel customer journey and empower agents with everything at their fingertips.

Cirrus provides an innovative compliance solution that ensures your agents and business are protected, while your customers continue to get great service.

The Cirrus solution puts you in control and gives you the right tools to define your routing strategy. Ensure the right agent is always selected to help a customer or to maximise the opportunity.

Cirrus Analytics helps to identify customer contact trends and enables better decision making. Discover what you could be doing better, faster, easier or more cost effectively.

The Cirrus Cloud reporting capabilities will help to improve Contact Centre and overall operational processes, reduce cost per call and provide the knowledge on how to provide an effortless customer experience.

Cirrus provides a more complete agent application that can be ‘connected’ to existing bespoke or off-the-shelf solutions such as Salesforce or Microsoft Dynamics easily.

KEY FINANCES

Year
2016
Assets
£521.19k ▲ £95.42k (22.41 %)
Cash
£49.2k ▲ £13.51k (37.85 %)
Liabilities
£533.81k ▲ £42.29k (8.60 %)
Net Worth
£-12.62k ▼ £53.13k (-80.81 %)

REGISTRATION INFO

Company name
CIRRUS RESPONSE LIMITED
Company number
08700358
Status
Active
Categroy
Private Limited Company
Date of Incorporation
20 Sep 2013
Age - 11 years
Home Country
United Kingdom

CONTACTS

Website
www.cirrusresponse.com
Phones
03331 033 333
03331 033 450
Registered Address
1ST FLOOR,
3-5 RED LION STREET,
RICHMOND,
SURREY,
TW9 1RJ

ECONOMIC ACTIVITIES

61900
Other telecommunications activities
62030
Computer facilities management activities
63110
Data processing, hosting and related activities

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LAST EVENTS

15 May 2017
Confirmation statement made on 18 March 2017 with updates
05 Jul 2016
Accounts for a small company made up to 30 September 2015
16 Jun 2016
Annual return made up to 18 March 2016 with full list of shareholders Statement of capital on 2016-06-16 GBP 373,505.4

See Also


Last update 2018

CIRRUS RESPONSE LIMITED DIRECTORS

Nigel Marcus Fox

  Acting
Appointed
05 February 2014
Occupation
None
Role
Director
Age
61
Nationality
English
Address
1st Floor, 3-5, Red Lion Street, Richmond, Surrey, England, TW9 1RJ
Country Of Residence
England
Name
FOX, Nigel Marcus

Royston Hoggarth

  Acting
Appointed
05 February 2014
Occupation
None
Role
Director
Age
63
Nationality
British
Address
1st Floor, 3-5, Red Lion Street, Richmond, Surrey, England, TW9 1RJ
Country Of Residence
United Kingdom
Name
HOGGARTH, Royston

Jason Peter Roos

  Acting PSC
Appointed
20 September 2013
Occupation
Director
Role
Director
Age
46
Nationality
British
Address
1st Floor, 3-5 Red Lion Street, Richmond, Surrey, England, TW9 1RJ
Country Of Residence
England
Name
ROOS, Jason Peter
Notified On
6 April 2016
Nature Of Control
Right to appoint and remove directors

Ian David Mitchell

  Resigned
Appointed
20 September 2013
Resigned
05 February 2014
Occupation
Director
Role
Director
Age
53
Nationality
British
Address
3 Angel Walk, London, United Kingdom, W6 9HX
Country Of Residence
England
Name
MITCHELL, Ian David

Christopher Anthony Robinson

  Resigned
Appointed
20 September 2013
Resigned
19 November 2015
Occupation
Director
Role
Director
Age
60
Nationality
British
Address
1st Floor, 3-5 Red Lion Street, Richmond, Surrey, England, TW9 1RJ
Country Of Residence
England
Name
ROBINSON, Christopher Anthony

Adam John Tilson

  Resigned
Appointed
20 September 2013
Resigned
05 February 2014
Occupation
Director
Role
Director
Age
50
Nationality
British
Address
3 Angel Walk, London, United Kingdom, W6 9HX
Country Of Residence
England
Name
TILSON, Adam John

Nigel David Walsh

  Resigned
Appointed
05 February 2014
Resigned
06 August 2015
Occupation
None
Role
Director
Age
49
Nationality
Irish
Address
1st Floor, 3-5, Red Lion Street, Richmond, Surrey, England, TW9 1RJ
Country Of Residence
Uk
Name
WALSH, Nigel David

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Very good according to the company’s financial health.