Start-up businesses
Fiedlwork panel providers
Robust Insight is based in North Lincolnshire and is owned and run by Scott Owens CMRS Dip (MRS) BA (Hons). Scott is part of a new generation of research and insight professionals who prides himself on consistently providing fast, insightful and effective research to help organisations increase their understanding of their customers, employees or target market.
Robust Insight became an MRS Company Partner in 2014. Scott is also a full member of the MRS, a member of the Independent Consultants Group (ICG) and a member of the Business Intelligence Group (BIG).
Scott personally manages and has a large involvement in every project and believes ownership and a sense of responsibility have been at the heart of Robust Insight’s success over the past four years.
To find out more about how Robust Insight can help your business contact us
Police forces in the UK run ongoing research with victims of crime to measure and track their perceptions of the services provided by the police. These include call handling, timeliness, treatment, action taken, investigation and follow up.
We used a number of advanced analysis techniques to identify priority improvement areas to maximise satisfaction with the service provided by the police. These techniques included sub group analysis (victimology), key driver analysis (regression) and text analytics.
The results helped the police better understand the victim experience, identify the most important touchpoints in the process and prioritise improvement areas.
We undertook a large scale study with students, educators and employers in Oman and United Arab Emirates to help understand the motivations and aspirations of young nationals in these countries.
The research identified a number of key recommendations to help educational institutions and employers better prepare young people for a career in the oil and gas industry.
We worked with a leading university to help them understand why students applied to their university then declined the offer. The research involved extensive text analytics of open text 'verbatim' comments to identify key reasons for choosing another institution over theirs.
Insight based decision making
"IBA commissioned Robust Insight, led by Scott, to deliver a high profile research study to understand how medical professionals feel about the use of Proton Therapy in cancer care today. That study also involved a global survey and results report, all of which was delivered on time and to a high standard. His analytical skills and critical judgments during the whole process were very appreciated, leading to a clear, concise and independant report on the state of Proton Therapy."
"Scott is incredibly thorough, precise and produces and presents quality data in meaningful ways. Our 1st project together was a huge success. Our client was extremely happy with the finished product and Scott met all of his deadlines with ease. He's a true professional and a pleasure to collaborate with. We will definitely be using him again and again."
"Scott is an excellent researcher and statistician. He can "speak human" and helped us to translate our business questions into a robust survey instrument, and then managed the entire analysis and report production process for us. We hired Scott to help with a complicated, multi-country research project and I wouldn't hesitate to use, and recommend, Scott again."
"Scott is a highly talented research manager with a unique ability to ask the hard questions and gather vital business insight through both quantitative and qualitative research. Scott has a very positive outlook to people and life and I would recommend his research expertise to any business."
"I am more than impressed with Scott's level of service. He is more than capable of working on multiple projects at once, and always delivers on time. Scott takes a very professional approach to his work, and always offers recommendations or additional insight to provide further clarity on consumer behaviour or audience profiling. I am more than happy to recommend Scott to anyone seeking a researcher."
Why choose Robust Insight for your market research project?
There are many market research agencies, from large national companies to individual consultants. Robust Insight was established to provide a lean, flexible and innovative market research service that provides a level of added value – INSIGHT.
Using state of the art technologies and our personal expertise, we ensure that our client's projects don't stop at a presentation of findings, we provide recommendations from these finding that enable our clients to make informed decisions about their business.
We lead the way in using the latest market research data collection and analysis software. We are highly skilled in online surveys, data analytics and text analytics.
We act as the voice of your customers, so any recommendations we suggest are based solely on key themes uncovered in the research. We help you develop ideas into meaningful business propositions to ensure your business evolves in line with your customers
We will respond to your initial query in 24 hours and we are on hand before, during and after your project to deal with queries and questions from yourselves or your wider team.
We create attractive, engaging presentations to tell the story behind your research and we are always looking for innovative ways to present your data. We pinpoint key areas of your business which will drive future customer satisfaction and advocacy.
We are always happy to discuss business ideas and concepts with clients and offer our expertise when it comes to choosing the correct methodology, designing the most engaging survey or presenting the most complex data set.