Engage Awards – who we are, what we do
Since 2009 Engage Business Media Ltd has been helping our global community of leaders in the customer and employee space to devise and implement winning customer and employee engagement strategies.
Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile. The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe. Our aim is to be the first port of call for both end users and vendors in this burgeoning business sector.
This Award will go to an individual who has proven to be a consistent role model for others to follow in the way they approach their customer engagement role and responsibilities. This individual is always prepared to go the extra mile when it comes to looking after the organisation’s customers and through making an example inspire those around him or her to improve.
This Award will go to an individual who has proven to be a consistent role model for others to follow in the way they approach their employee engagement role and responsibilities. This individual is always prepared to go the extra mile when it comes to engaging people within the organisation and through making an example inspire those around him or her to improve.
This Award will go to the organisation that can best demonstrate how its use of technology has been instrumental in making advances in the fields of customer engagement. The implementation of this technology must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation.
This Award will go to the organisation that can best demonstrate how its use of technology has been instrumental in making advances in the field of employee engagement. The implementation of this technology must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation.
This Award will go to the organisation that can best demonstrate how it has used social media strategies to help make advances in the fields of customer and/or employee engagement. The implementation of social media must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation.
This Award will go to the organisation that can best demonstrate how it has used training to help make advances in the field of customer and/or employee engagement. The training strategy or programme implementation must be measurable, sustainable and have made a positive contribution to the performance and/or productivity of the organisation.
BEST BUSINESS TRANSFORMATION STRATEGY
This Award will go to the organisation that has best demonstrated customer experience excellence in an online environment. Your online customer engagement will have attracted, retained and influenced online visitors to gain increased customer loyalty and repeat business. Results will be measurable and will have had a positive contribution to the performance and/or profitability of the organisation.
Provide clear evidence and well thought out understanding of the strategy and requirements
Engage Awards provides hugely successful leadership events including Directors Forums, leadership roundtables, annual Customer Engagement Summit. Supported by our dynamic website, weekly newsletter, webinars and digital media.
