3. To achieve word of mouth referrals (because, let's face it - it means we are delivering on points one and two).
By delivering on our promises we achieved a fantastic reputation. With a fantastic reputation came word of mouth referrals. Before we knew it we were moving seamlessly from one transaction to another, picking up clients from grateful previous clients that wanted to help us grow. Those three simple sentences were our vision and yet their simplicity and honesty is what got us here in front of you today with our shiny new website and our list of lovely clientelle.
We get up every day hellbent on giving only a stella service to every person that we interact with, be they sellers, renters, landlords or buyers. We bend over backwards to be everywhere we need to be at all times and as a result we don't have an expensive shop front to people watch out of all day: we are out there in our cars and on our phones delivering, collecting and running errands for our clients round the clock. We are mobile agents and we are everywhere we need to be whenever we are needed.
The internet agents offer you the cheaper option, the high street agents offer you the tradional service: we offer you the exclusive, hand held service. We don't need a high street shop, we are much better able to serve our clients on the ground, where their buyers and renters are. In an ever changing world of estate agency we are that little bit of difference that everyone needs: a friendly, responsive service that adapts to your circumstances whatever they may be.
Scott's history is in the bulding industry, spending the last 30 years refurbishing, maintaining and building homes in and around Surrey and London. Having ran his own company until setting up Sacha Scott, he also has the contacts and access to resources within the property industry that enable us to be dramatically different to our competitors when it comes to advice and problem handling. Whether it be assessing the best way to fix a damp issue or meeting your local Council on site to issue Completion Certificates, Scott is well able to take your problems in hand and run with them until resolution.
Scott's all round practical knowledge is a delight to our clients and we are often complimented on the extra mile he will go to ensure that he leaves no stone unturned in delivering a comprehensive service.
We like to keep our client base to a select few because we aren’t in the habit of collecting as many properties and clients as possible. For us success isn’t measured by the quantity of our clients, it is measured by the quality of service that we can offer them. At Sacha Scott Estate & Letting Agents we like to ensure that we never take on too many properties at any one time so that you can rest assured that you are always given only the best possible service.
If you are looking for an estate agent that eats, sleeps and breathes your transaction you have come to the right place: it’s why most of our business comes from client referrals.