Amount: (exact amount confirmed by the Furniture1.co.uk team)
For your comfort we offer an opportunity to pay for products as you are used in a simple store – with cash. This way you can pay with cash on the delivery and not when placing an order. During the delivery the driver will give you a money acceptance receipt and a VAT invoice for your order.
Under each product in the description an approximate manufacturing and delivery term is noted. This term is counted from the day the order is confirmed over the email or over the phone. These terms are not exact and might vary. Before accepting and signing for the order please do a close inspections for any possible outside damages or missing parts and note it on the invoice. If the damages or missing parts are noticed after signing for the goods please contact us at [email protected] or call us at 0203 8080 110.
Upon request there is a possibility to deliver abroad in order to receive the details write us an email at [email protected] with the product list and the delivery address.
All of our products include warranties if you have noticed a factory defect or transporting damages
we will resolve the issue while ordering warranty pieces or replacing a product with a new one or making a refund delivering them to you. If you have a possibility – email us pictures of the defects or damages – that way it is more likely that we will solve the situation quicker. All the information about the warranty service is provided over the phone 0203 8080 110 (work days from 08:00 to 17:00) or via email at
Unlike many other online and conventional stores, if you are not 100% satisfied with your product's quality you can return it within
and receive all of the money back. We will arrive personally to pick up the furniture and all the return expenses will be covered by us. When returning the products following conditions must be followed:
When returning the product it has to be in its' original packaging (for product inspection you can cut through the packaging tape which holds the packages closed.);
products in good quality cannot be returned;
The product must not be damaged by the customer;
In cases when the reason for returning the product is poor quality, we take the responsibility to change the product into the good quality product or return the money paid;
The product must be in marketable appearance (labels, safety packaging must not be damaged) (this paragraph does not apply if the product is being return due to poor manufacturing quality);
The returned product most have all the units and packages, just as it was received.
We are obligated to do the return of the goods within 20 working days, unless settled differently. The money may be returned via bank transfer or PayPal to the account provided by the client. The money is only returned for the product and not for the paid services.
Every product sold by Furniture1.co.uk has its' main qualities listed in the description. All products sold by Furniture1.co.uk receive a manufacturer's warranty, which terms and conditions you can read in the product description and warranty sheets. After purchasing one of these products, before assembling, do a close inspection. Warranty validity conditions:
The product has been used for its intended purpose by working one shift and maintained accordingly to the supervisory rules;
Warranty applies to product quality defects caused by the fault of the manufacturer and transporting by the sellers transport. The buyers loses the warranty rights in these cases:
The products were damaged by the buyer;
About the appeared defects while using the furniture please inform using the following contacts, provided on the website
. During the warranty term all quality and quantity mismatches are solved by Eurotrade1 Ltd. Fixes or replacements to proper quality products or pieces are covered at company expense. Eurotrade1 Ltd is obligated to resolve the warranty cases in 20-45 working days from the warranty registration day. In the case, after you have purchased one of these products and noticed that it is in poor quality, you have the right to return the product to us within 24 months from the delivery day. Products are also picked up for
with our transport. In this case poor quality product is changed to a proper quality one or a full refund for the purchase will be issued.During the warranty term (24 months) after noticing the hidden manufacturing defects, please take
and send them to us at [email protected]. The manufacturer will decide will the warranty be applied - meaning did the defect appeared while manufacturing or due to other reasons. You will be informed about the manufacturer's decision trough communication lines provided by you. Please note that: