Cloud Focus – About Us
The Cloud Focus Difference
Cloud Focus was founded in 2012 by Alan Hecht and Richard Hurford who share a belief that the future of small business IT is in the cloud.
So, Cloud Focus was born to provide support, services and project work, primarily based around solutions in the cloud.
Cloud Focus has grown steadily in its five years of existence and now supports over 30 clients of different sizes, in different business areas and locations. The service provided is extremely personal every client has an account manager, usually Alan or Richard, who acts as a trusted advisor to proactively manage the services provided and to discuss opportunities and developments at regular review meetings.
Make Your Business More Effective
Access your email from anywhere in the World on any device, whether that is a PC, Mac, phone or a tablet. With email in the cloud, you are not dependent on a company server being online, therefore providing greater security and availability. Included is the latest version of Microsoft Office, providing Word, Excel, Outlook, PowerPoint and Lync.
Access your data from anywhere in the World, with the ability to share documents and folders. With files in the cloud, there is no need to access the company server, so you are not dependent on it being up and running. The data is held securely and with the right controls in place, documents can be shared with staff, customers and suppliers.
Full IT support provided by our dedicated help desk, manned by IT professionals with the ability to troubleshoot problems and resolve in a timely fashion. The majority of problems are resolved remotely, with on-site visits if required. Calls can be logged by phone or email and are automatically escalated to your account manager if not resolved within agreed timescales.
Your own dedicated manager to ensure that all elements of your IT work efficiently and reliably. This person monitors your IT support to keep downtime to a minimum. Regular visits from your IT manager to discuss how you can add benefit to your business by keeping up to date with technology and taking advantage of new features and functionality.
Cloud Focus provides IT services to clients in a professional and timely manner. They remove the mystique of technology and keep it simple, whether that be support, consultancy or implementation of the cloud.