. Our mission is to further improve the experience for airport passengers and operators by providing a raft of essential airport services from one centralised location.
Luggage-Point aims to help remove the worry and stress related with modern day air travel. Our dedicated and experienced team is committed to providing the ultimate in airport passenger service. If you need to deliver that important shipment on time, need a safe and secure place to store your luggage, have lost property or need your bag wrapped, Luggage-Point has it covered.
We provide a professional, efficient and dedicated service to give passengers peace of mind and a ‘hassle’ free airport experience.
At Luggage-Point, we pride ourselves in the best in class service we provide to airport passengers.
Everybody has the potential to make a difference and help those around us, not only in our local communities but both nationally and internationally. Luggage-Point have supported the charities listed on this page – please click on the charity logos below to learn more about their mission.
I'd like to point out that the young man who helped me was very kind and helpful. My plane was late and he didn't just shut the door on me but rather went above and beyond to be of great service. I was very grateful for his sensitivity to client's needs. I wish I had his name as it's always nice to know when an employee goes above and beyond.
Hi, I just wanted to say how GREAT D & K were in helping me to recover my lost laptop on Thursday 4th June. D in particular was incredibly helpful in tracking the (very important!) laptop down. Great to see such proactive and helpful customer service! Please pass them both my thanks!
Hello I've just spoken to a lovely girl called J through lost luggage at the airport due to my dad left his black iPhone 4 in a black leather case at customs. J confirmed with me that it was indeed his phone and gave me the instructions to contact you. My dad flew with you today Iphone 4 black in a black leather case Thank you very much for your professional and polite staff
I just wanted to write to commend the excellent service I received today from Luggage Point. When I realised I had lost my driving licence on my return journey from Palma 5 days ago, I contacted the Spanish car hire company and checked the Edinburgh Airport website. I phoned the Airport number provided and was astounded to have my call answered immediately in person. C W was friendly and extremely helpful and not only confirmed on his computer that they had my lost document. The service he provided was outstanding and I would like to congratulate him and the airport on the efficiency of the lost and found department.
Dear Team, Thank you very much for sorting out and sending my lost iPad, which arrived safely in Portsmouth yesterday via an excellent courier service. I am very impressed with your efficiency and helpfulness.
Just wanted to let you know I found my glasses at home after all!!!!! But by way of feedback I found Luggage point staff excellent. Thanks for all your help.
Dear Guys, Many thanks for getting my laptop and glasses back. You are doing a great job and the way you handled my phone conversations and your constant effort and help to get the laptop back was really awesome. If I will lose my laptop or anything else which is very precious I will do it on my flight to Glasgow:-)
Luggage-Point is your trusted Airport Service provider, going the extra mile to make sure you don’t have to!
