Southern Family Care also believes that we will all need support at some point in our lives, but with correct support all of us can flourish and be full and active citizens.
Coming up with ideas is not enough, we are committed to delivering real positive changes in the lives of individuals and families who have care and support needs.
Southern Family Care works with three key service groups;
Some key principles help us to do this ensuring the person we are supporting retains power and control where possible to ensure they direct their own support.
Information from the Care Quality Commission
Southern Family Care Ltd is regulated by CQC to provide care
How we can help you…
If there is an individual or individuals you would like to refer to Southern Family Care for support either contact us via e mail or telephone, and then forward on the attached referral form.
We are committed to achieving high standards and to give our clients the correct care at the correct time. Working with social services we focus on creating an individual care plan for each client. We will implement care plans quickly and efficiently, and will follow this with regular update and reviews.
Southern Family Care will provide a high quality service by;
When it comes to care we know a "one size fits all” approach doesn't work. What you want is care tailored to meet your individual needs so at Southern Family Care we will do exactly that, we will provide the type of care you need when you need it.
Provide additional services whenever you require them.
Mission Statement
Southern Family Care believes every person has a right to live in and be part of their local community. Children, adults with support needs and older people have a voice and a right to be heard. We aim to ensure that people who use our services have the opportunity to live an ordinary and valued life, with power and control over what they do now and in the future.
Ultimately Southern Family Care want to deliver support that makes people’s lives better.
Southern Family Care has a clearly defined management structure. All our staff are supported by managers with a clear understanding of their role and responsibilities.
The care manager is assessed and regulated as a manager by the Care Quality Commission and meets the exacting standards required by the United Kingdom Governments regulating body to fulfil this role.
This role is focused on providing support and supervising our staff while they provide care or support for our clients. Their background is in the care sector with extensive hands-on experience and qualified to a
of NVQ 3 qualification. Case Managers ensure care plans are inspected and updated as required and that the high quality service Southern Family Care insist upon is maintained.
This role is office based only, the co-ordinator will most likely be the first point of contact when clients telephone Southern Family Care. This role is essentially client and staff focused. It is the co-ordinators role to liase daily with both staff and customers. Other key responsibilities include preparation of staff weekly rotas and relaying any changes to customer visits to the appropriate staff.
Southern Family Care only recruit staff directly and do not use outside agencies for this purpose. This ensures all personnel meet the high standards we demand. The role of the support worker is very much about delivering care and support to the highest standard so that our cleints can be independent and where possible active in the community. Support workers will have a level three qualification and or relevant care/support experience.
