Hertfordshire Garden Machinery
It is nice to find a friendly company that don't try and rip you off when you want some help.
The depth of knowledge is both helpful and reassuring. HGM provide a quick and extremely efficient service. I have already recommended their services to friends and family!
This is the first time I have used your service and I am impressed by the attention to detail and the helpful attitude of the staff.
I have recently purchased two machines and had another machine repaired by HGM. I have found them to be both extremely helpful and informative and you never feel rushed. I would highly recommend this company and will not be going elsewhere in the future.
Very high quality of work and service provided. Prompt collection and delivery given with a speedy turnaround of our machinery. Very reasonable prices charged and very polite staff. Highly recommended.
"I'd like to say a big thanks for the service you provided in getting my mower repaired in a quick turn around time, It managed to get me out of a sticky situation being able to finish off a garden maintainence job for a new customer. I am also pleased with the new Stihl Hedgecutter you supplied me which replaced a rather worn out Homelite that had served me well for some years. The new model is much lighter to use and starts on the button. As Arnie said "I'll be back"" !
You and your company have been really helpful and I really appreciate the speed in which you have turn them all around in.
This is the first time I have used Hertfordshire Garden Machinery but it will not be the last. The service was fantastic and the quality of the work superb. I gave them a very grubby lawnmower and what I got back looks almost brand new – amazing. Also very reasonably priced.
I telephoned your parts department today and the gentleman I spoke to explained very eloquently the situation with change of ownership at Atco but assured me that he could help me with my part. He then sourced the part I needed which he said will be posted to me tomorrow. He then also offered to send me an exploded diagram of the assembly to help fit the part. I would just like to take the time to commend the gentleman who dealt with my enquiry for offering such professional customer service. I have written to Atco stating the same. He really was a great ambassador for your company in particular and for how to offer good service in general. Please pass on my thanks. I would recommend your company to anyone on the basis of todays experience. Many Thanks,
I cannot recommend Tim and his team highly enough. Not only are they absolute professionals, they are also friendly, approachable and very helpful and they actually deliver what they say! Their customer service is second to none and I recommend them to any business, or individual, who needs prompt dependable service.
“Having had Tim of Hertfordshire Garden Machinery recommended to me after being continually let down by other companies I have since refused to allow anybody else to service any of my equipment. I have a habit of turning up out of the blue in desperate need of a quick and reliable service and Tim has never failed me. If my tools are not working properly, my business is not working properly and I put every trust in Tim and he delivers without fail every time I use him. Why any company would go anywhere else baffles me!”
Really nice friendly knowledgeable helpful staff, Machines fixed to a very high standard and in fantastic time, Also the hire and sales departments are super. I would highly recommend to all.