From the moment you walk into our office or pick up the phone we will be with you every step of the way so that you get exactly what you want. We want you to feel comfortable in calling us at any time of the day or night for reassurance, help or advice. We will guide you through the things that you need to do when somebody dies and make sure that you know about all of the options that are available to you when it comes to celebrating a life.
You are welcome to visit our offices, or ask us to come and visit you in your home, if you need help or advice about a funeral now or in the future. We are more than willing to provide any information you need without obligation.
We are completely transparent in our quotations and pricing so you will always know exactly what you are paying for and how much it will cost. We will never try to pressure you into buying things you don’t want or need.
It is our aim that you will always feel that it is you who is ‘in the driving seat’ and we hope that while your loved one is in our care you will feel that our offices become almost like an extension to your home. We will help you to plan the funeral you really want without making you feel rushed or pressured. In everything we do we will try to live up to our motto…’Funeral Care…Your Way’.
Unlike national corporations we, as an independent funeral director, answer to you and only you. We are not under pressure to produce large profits for the benefit of shareholders, and we do not have to follow company policy or directives. This means we can be as flexible as we need to be. We will always treat you as we would expect to be treated ourselves and we will make every funeral individual. No two people are the same so why should the funerals be?
Unlike a national corporation, independent funeral directors are not bound to particular suppliers. That means that we can provide you with any coffin you choose, from traditional wood or veneer to ‘green’ alternatives such as wicker or cardboard, or even something really out of the ordinary! We can also be very flexible and individual with our funeral arrangements. Rather than tying you down to a particular ‘package’ we can offer a genuine bespoke service.
Even if you want something a little unusual we can offer our help and advice and we will do our best to make it happen for you. Furthermore, because our overheads are comparatively low, we can afford to keep our prices low as well- giving you excellent value for money without compromising on quality or service.
As an independent funeral director, we are an important part of the local community. We take great pride in our reputation for meticulous and professional service. If we don’t get it right you will let us know-so it is vital to us that we exceed your expectations-every time.
If you would like any more information about arranging a funeral or any of the other services we provide, please give us a call and speak to Keith or Jenny.
If you phone Saint and Forster you may find yourself speaking to Jenny Uzzell, Co-Director and Office Manager. Jenny is Keith’s partner and left teaching a few years ago to become involved in the company. Jenny has over 20 years experience as an RE teacher and Head of Department and is an expert in World Religions having gained an MA from the University of Wales in Lampeter. She is hoping to begin working on a PhD in the use of ritual in contemporary funeral services with the University of Durham later this year. As well as her role at Saint and Forster, Jenny is a Senior Examiner and runs a Religious Educational Consultancy Business. She’s recently contributed an article to ’Naming the Goddess’ due to be published by Moon Books in 2014. Jenny oversees much of the admin and PA work at Saint and Forster and is learning all aspects of the business. She very much enjoys being able to help people when it matters the most.
I just wanted to thank Keith and his team & George for helping us all through a very difficult time. It gave great comfort to know my husband was well looked after following his passing. You all showed such compassion and professionalism.
Many, many thanks for all the kindness you showed to me in the days leading up to my mother’s funeral, your concern and dignity was of such a help to me, and I got great comfort from all of the advice you so willingly gave to me. Also, my thanks for introducing Rev. George into the proceedings; he was indeed a “Star”.
Professional to a “T”. You helped us through a very hard and difficult time. I would never wish any death on anybody but if it happens I would certainly recommend your company to look after them. I know my “Dad” was well looked after and I will be forever grateful! Thank you
The team were very kind, caring and considerate, always making me feel reassured and confident that everything was being handled in the best way possible. Nothing was too much trouble for them. I was kept informed of developments as and when they arose. Thank you for all your help and kindness. I wish your company every success in the future, providing those extra personalised services that the impersonal National companies do not, cannot, or will not provide. I recommend your company’s exemplary services whole-heartedly and enthusiastically. Thank you.
Fantastic service. Very kind, caring, considerate people. Felt totally at ease that you were taking care of my Mam, who we love dearly and you made us feel proud at the service you provided us with. We are truly grateful for all your hard work for looking after my Mam. I would recommend you to anyone that wants a quality, understanding funeral shop. I knew after my phone call to Keith I wanted him to look after my Mam. Keith has such a caring, understanding manor and it’s not about the money, it’s about the person who’s died. That means so much when you’re grieving. Will definitely be using you in the future. X
Thank you for the wonderful courteous manner, which was displayed on the day of the service to the remains of my Aunt. Keith made time to find where my Mothers ashes had been scattered – so her sisters could be in the same area. Nothing was too much trouble. You showed interest in my circumstances having had to deal with four close relative deaths in just over 2 years. Thank you so much for helping us through this difficult time.
