Used-it.co.uk, theuseditcompany.co.uk, the useditcompany.com is a site operated by The Used IT Company, a trading name of Intelligent Waste Management Ltd. We are registered in England and Wales under company number 07659499 and with our registered office FISCAL HOUSE 367 LONDON ROAD CAMBERLEY SURREY GU15 3HQ Our VAT number is 133 0354 57.
Our Products & Descriptions
The images and descriptions of the products on our website are of the items you are buying this is to provide you with the best examples idea the product(s) available. Although we have made every effort to display the true colour and cosmetic condition of the products, we cannot guarantee that this will accurately reflect the colour of the products.
As our business involves the sale of refurbished products, the detailed specifications of the products on our site reflect the specifications provided by the relevant manufacturer. Additional information and specifications of the products on our site may be available from the manufacturer direct. Please contact us should you have any queries or wish to obtain additional details of the products before you place your order.
The company warrants that the goods will, at the time of delivery, correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering. The company hereby reserves the right to make without notice such minor modifications in specifications, designs or materials as it may deem necessary or desirable by experience.
All Products displayed on our site are subject to availability. We will inform you by e-mail as soon as possible if a product you have ordered is not available and we will not process your order.
The company at its absolute discretion may accept or reject any order whether on account of the equipment being no longer available or for any other reason whatsoever.
Every time you order Products from us, the Terms in force at that time will apply to the Contract made between you and us.
If you are a business customer
This clause only applies if you are a business.
If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our Site to purchase Products.
After placing an order, you will receive an e-mail from us /eBay acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (“Dispatch Confirmation”). The contract between us will only be formed once the dispatch confirmation has been sent.
The Contract will relate only to those Products we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the acceptance of such Products has been confirmed in a separate Acceptance Confirmation.
If we are unable to supply you with a product, for example because that product is not in stock, is no longer available; or because of an error in the price on our site as referred to in clause ‘Our Products and Descriptions’, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
If you are contracting as a consumer, you may cancel a contract at any time within 14 days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy (set out in clause ‘refund policy’ below).
To cancel a Contract, you must contact us by sending an e-mail to [email protected] or As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
We shall determine the delivery method for your order based on the size of the Products comprising your order. For the vast majority of products, we shall use UPS (or such other courier provider of a similar standard as we may from time to time require) to delivery your order. Smaller items may be sent via the Post Office and orders (over 30Kg volumetric weight) where pallets are required, may be delivered by TNT, DB Schenker or Greylaw Freight Group, a partner of UPN Pallet Network (or other such pallet distributors of a similar standard as we may from time to time require).
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the seller shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
Delivery will be completed when we deliver the products to the address supplied to us during purchase/checkout and the products will be your responsibility from the completion of delivery.
Ownership of the Products shall transfer to you once we have received payment in full, including all applicable delivery charges.
The Products will be at your risk from the time of delivery.
Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.
We want you to be satisfied when you shop with us. However, occasionally we know that you may want to return a product. As a consumer, you have a legal right to cancel a contract under the consumer protection (Distance Selling Regulations 2000) within seven working days, beginning on the day after you receive the products.
This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund subject to the following conditions:
