Best Practice Service Management Ltd (BP-SM) is a Service Management specialist that uses our highly experienced consultants to help organisations, both public and private sector, improve their IT service performance, quality and efficiency.
We help organisations transform and improve their IT Service Management and IT Operations processes to gain performance and efficiency through advisory and strategy services like Benefits Realisation, Service Transformation, Process Health Checks, Asset Optimisation and Software License Consulting. We help organisations turn their processes into “commonsense” to improve productivity and buy in throughout an organisation.
BP-SM cover all major vertical markets including financial services, telecommunications, media, law, defence, government, public sector, retail, business services and our direct customers include T-Systems and Fujitsu, indirectly we have provided services to EverythingEverywhere (T-Mobile / Orange) and the Department of Transport. Our consultants have also provided service to BBC, Alcatel, Home Office, Philips Electronics, Serco, Electa Oncology, Cologne Reinsurance, General Reinsurance and The Law Society.
Welcome to the online home of Best Practice Service Management Ltd.
We are an IT Service Management consultancy based in Suffolk but covering East Anglia and London, specialising in Service Management Architecture, Design, Processes and Business Analysis.
