From the moment you pick up the phone and speak with Nicky our trusted customer service manager, both you and your birthday cake idea will be treated like a VIP. We'll take away the risk and the worry and help turn your cake dreams into a reality.
Let us help to create a magical cake experience that will be the centrepiece for your party and that your guests will still remember in years to come.
When ordering any of our cakes online, it may be helpful to know that you can now use the tweak and customise box to let us know if you would like us to customise the cake for you. We are more than happy to change a theme, e.g. from Spiderman to Batman, change a colour e.g. base colour from red to blue or tweak the design of any of any our cakes for you e.g. change the stripy pattern on the top cake tier to polka dots. There is generally no charge for this service.
We understand that it's not always possible for our customers to order well ahead of time. Sometimes you just need a cake in a hurry and we think we can help. So, as a rule you can usually order any of our cakes of our website right up to 11a.m two working days prior to your chosen Friday delivery day. Remember, our deliveries are free.
We are unable to offer Gluten Free, Dairy Free or Eggless cakes at this time.
Founded by Roger and Helen in 2006, Parteaz and its fabulous team of bakers and cake decorators have been conjuring up magnificent birthday cakes for the past 9 years.
Starting out with just a small range of cakes on offer, we quickly became aware of just what it was our customers wanted; personalised birthday cakes with a wow factor, service levels to rival the impeccable standards of John Lewis and a cake company they could trust in every single time.
It wasn’t enough to simply make the best cakes imaginable, we had to do more. Direct contact with our customers became an essential part of our online business, placing them at the centre of everything we did. Email communications were great but having a dedicated expert to speak with at the end of the telephone would be much better. It would give our customers the reassurance they deserved and needed when making such an important purchase such as their child’s christening or birthday cake.
Not content with making the best possible cakes we had to do more. Delivering to our busy customers was the next part in completing the quality end to end service that we aspired to.
A big thank you to those of you who have grown up with Parteaz, we really do appreciate the loyal custom you have given us over the years.
Here at Parteaz we know how important getting it right is when it comes to choosing and ordering a cake for your event. So with that in mind we have put together a handy list of questions to ask your cake maker when choosing a cake for your big day.
An irobot birthday cake is a very subtle gift to anyone who needs a companion to help keep their house clean!!
Parteaz Ltd is registered in England and Wales under company number: 7610902
