One of our most asked about areas of Housing Benefit has been how to calculate income and capital for claimants who work for a company in which they own a significant shareholding – namely people who have set up their own ‘limited company’ that is often just a small business enterprise run from home. This Workshop looks in detail specifically at the issues involved when assessing or advising on housing benefit claims from people who set up their small business and become ‘company directors’.
A completely revised Workshop for 2018 now aimed specifically just at staff from Local Authorities. (We now offer an alternative programme that is more focussed on the issues of importance to providers of supported accommodation - e.g. Housing Association staff). Supported accommodation continues to generate complex and time-consuming case work for local authorities. This Workshop looks at the process of deciding whether supported accommodation schemes fall within the “exempt accommodation” definition and, if they do, establishing whether charges are reasonable. The target audience for the Workshop are Local Authority HB decision makers, as the focus is on case work and prevention of abuse.
The accelerated roll-out of “full service” UC from October 2017 presents considerable challenges to local authorities, social landlords and other stakeholders. Our new Workshop provides the very latest information about Universal Credit for local authorities, social landlords and advisors, looking at the issues presented by the transition from live to full service.
The UK will leave the EU in 2019, but in the meantime European citizens in the UK continue to have access to benefits and social housing as long as they have a “right to reside” in the UK. It remains vitally important for decision makers, advisors and social landlords to stay on top of this complex and ever-evolving subject. This Workshop is suitable for people who need a working knowledge of how European claimants and their family members can access means-tested benefits and give appropriate advice to claimants without necessarily having to consult complex source material or compile legal submissions. Ideal for benefits assessors, social housing allocation officers, homelessness officers, income management and customer contact staff involved in benefits advice. (Including a helpful Desk Top Aid.)
Our Workshop Trainers we believe are the best in the business! We have provided hundreds of courses for thousands of very satisfied delegates, so you can rest assured of always receiving a training day that will meet your training needs.
Our team has been providing Welfare Benefits Training for over 20 years, and with our constant research you can be assured that every Workshop will provide the most up-to-date information available.
If you have a group of 5-16 of your own staff requiring a Housing Benefit or Universal Credit Training Workshop then you may wish to consider us providing one of these ‘in-house’ at your own training venue just for your own staff members. Most of our Workshops can be provided on this basis, and when it is for staff all from the same organisation it gives the opportunity to then ‘tailor’ a course to focus more on specific issues, or even look at some of your own cases that may have been giving problems. We can provide training on most Housing Benefit, UC, Council Tax and Welfare Reform topics, or can 'tailor' a programme to your specific training needs.
We are constantly updating and developing new Workshops to respond to changes in Housing Benefit Rules, Legislation and Tribunal decisions, so they always reflect the very latest information. Our Regional Workshops are arranged at convenient town and city centre hotel venues throughout the year, but most of these can also be offered to an individual local authority, housing association or other organisation.
We are often booked up for at least 2 months in advance.
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"Zebra Training Services" is the Registered Trademark ™ of Zebra Training Services Limited.
Zebra Training Services Limited
