Full one year warranty on all products!
14 day no quibble returns policy on unwanted products!
About Music World
Music World is a well established, independent music retailer based in the heart of Ipswich town centre. We have over 30 years experience in providing musical instruments, music accessories and sheet music. Our staff aren’t driven by targets or commission, instead we put a real emphasis on a friendly and helpful approach with the customers’ best interests in mind at all times. We offer in-store demo’s, competitive prices, well displayed stock and we also check and set up every instrument before it even hits the shelves!
We create a relaxed atmosphere where people can browse, try any instruments they like, and ask any questions they might have, all without pressure. Music World offers free delivery on any product and great after sales care.
Thousands of products in stock!
Fantastic customer care, we are always here to help!
Free delivery on all products!
Music World Ltd,
Company Number: 7498182, VAT Number: 103071278
Ordering from Music world online couldn’t be easier with our brand new website! Although if you do encounter any problems then give us a call or drop us an e-mail, we are a genuine bricks and mortar music shop that has been selling instruments for over 30 years!
Guitar arrived today and it's great! Thanks for taking the time to help me, much appreciated
Thank you music world, appreciate all your help over the years!
I bought my first guitar from music world, they're always very helpful!
Music World offer great prices and a great range of products!
For a friendly, helpful and excellent service go to Music World.
We are a family run, bricks and mortar shop that has been trading in one large shop in the town center of Ipswich in Suffolk for over 30 years. The web site is very safe to use and order from and includes all the latest top quality up to date security. Payments through the Music World website are taken via Global Iris which is HSBC’s online payment processing system. Payments are secured with SSL encryption technology.
We don’t just shift boxes out of a warehouse we are musicians who take personal pride in delivering the best service we can. Items are carefully selected when we order and when they come through our doors we check every single thing to make sure it meets our high standards before we send anything on to our customers.
Yes, If we deal with the supplier of your product, we can probably get it for you! We deal with the majority of major brands in the music industry and can usually order anything, just contact us to find out.
Do items bought from Music world come with a warranty?
All new items come with a 12 month warranty against manufacturer defects. Some manufacturers offer extended warranties on their products; details will be included with the product. Second hand and B-stock items come with a 3 month parts & labour warranty.
Does Music world arrange shipping and cover shipping costs for returns, exchanges or repairs?
We will cover return shipping charges only if a product develops a fault within its warranty period. If you need to return an item to us for repair outside of its warranty, you may be liable for shipping costs.
I live locally and want to sell some musical gear i don’t use anymore, do you buy items or part exchange?
We can give you cash for any unwanted instruments etc that you want to sell, just bring them in for us to have a look or call us if you want to get an idea of what we could give you! Often people want a change or to upgrade their instrument for a more expensive instrument or amp, if that sounds like you then bring in the gear you don’t want and we will give you money off your next purchase!
Items can be exchanged for a similar item or store credit (with the appropriate payment adjustment and courier charges) within 30 days of purchase provided that the item is returned in as-new condition.
Items can be returned for a full refund if you contact us within 14 calendar days of receiving your item provided that the item is returned undamaged.
Items where there may be a hygiene concern if the product is used (e.g. microphones,harmonicas and headphones) may only be returned/exchanged if the packaging is factory sealed and unopened.