When you contact Clifton Garage Northampton you will speak with the owner of the business and not an employee. Martin Clifton has owned and run a garage for over 10 years and prides himself on understanding the needs and concerns some people might have when dealing with a garage. Years of training in main dealerships in Northampton means he has high standards and this is passed on to his members of staff. 'We enjoy repairing people's cars and taking pride in our work and respecting your vehicle is paramount'.
Secondly any repairs needed are explained so that you understand why the fault occurred and what, if anything, can be done to prevent it occurring again. Thirdly, what you are quoted is what you are charged – no hidden extras. If you wish, any faulty parts replaced are shown to you to help you further understand how your car has been repaired.
As this company is a new member of The Good Garage Scheme, each customer will receive a freepost short questionnaire to complete and post. This goes straight to GGS head quarters and they will post online the comments you have made for other customers to see.
We started this in January 2016 so will be urging you, our customers, new and old, to complete and send in the questionnaires and look forward to the comments you make to help us further improve our service to you even more. The service,quality and experience of a Main dealership without the price. AA and RAC approved.
Have you ever gone into a garage for a tyre change or simple service and arrived to pick up your car, only to be told You need an exhaust…. Complete exhaust, etc. when you know full well it doesn't? We are the reputable garage with a conscience and actually really care about our customers.
We never try and up-sell customers unless something is genuinely needed and/or dangerous. We have a large customer base that returns to us again and again because of this and take pride in our work. We service cars in Northampton and are based on Rothersthorpe Ave which makes it easy to reach us.