North East Lincolnshire Clinical Commissioning Group (NELCCG).
The company operates as a social enterprise, i.e. it is not for profit.
who will be able to offer help and support with the complaint.
1. Confirm details of the Complainant including contact details for feedback if requested (including preferred method of contact)
3. Anyone who is, or is likely to be, affected by the actions, decisions or omissions of the service that is subject to a complaint.
5. A patient/service user deemed unable to make a complaint themselves in line with Core Care Links Mental Capacity Act (2005) Policy.
A complaint can only be made by on behalf of someone to whom a Service provided by Core Care Links may have a duty or power to provide a service.
A complaint can be made about anything that is connected with the services provided by Core Care Links Ltd. This includes, but is not limited to:-
Limitations to making a Complaint
Doctors from the centre will visit patients at home if medically necessary. This is usually the case where patients are too ill to leave the house or generally unable to get into a car. Otherwise the centre is the best place to see patients who are unwell. Patients requesting help from the centre have to organise transport themselves - problems in organising this are not a reason to request a home visit.
Core Care Links Ltd
Self-Help - For more information please refer this
Core Care Links provide the GP emergency service for people in North East Lincolnshire as from 1st October 2010
We are currently looking at ways we can deliver our services better. Whether you are a service user, know someone that has used the service
