Telecoms Advisor Limited is an ambitious company driven by the desire to assist and improve business communications. Our aim is to provide innovative telephony, web, mobile and card processing services to meet the ever changing legislative and commercial demands across all markets.
Since 2005 we have helped hundreds of businesses understand their communications model and assisted them in refining and updating their processes to benefit both their customers and their budgets.
We’ve also built up our Reseller Channel, enabling us to increase our market share without hindering our specialist knowledge and undermining our core business values. We always encourage our Resellers and Partners to follow our ‘communication matters’ approach, empowering them with the right information to deliver appropriate and up-to-date services to their clients.
We are a registered Phonepay Plus Service Provider and registered company in England and Wales No. 07171356.
Interested in becoming a Reseller or Partner? Please call us on 08445 446 447 to arrange a meeting.
In most cases, Voice communications are the most effective way to keep in touch with customers and suppliers. As a business critical overhead, not only do they need to be reliable but they need to be affordable.
Our Fixed Line offering provides a reliable ‘business level’ service aligned with the lowest call charges available. Our Hardware options are useful for any business wanting to upgrade their current systems. We have an extensive Number Range to provide hosted geographical and non-geographical numbers directed to any number across the world. All our voice services are ideal for Contact Centres needing to incorporate multiple call-handling campaigns throughout the UK; and when integrated with our Bespoke IVR service, our intelligent network brings everything to life!
TelecomsAdvisor can combine and deliver all the components necessary to run a cost-effective, efficient and reliable fixed line solution for any business whatever the circumstances. We know that reducing the costs of fixed lines and call charges, whilst still maintaining the same level of service and reliability, are integral to a company lowering their office overheads.
Our BusinessCall and BusinessLine services have already helped hundreds of businesses revolutionise their operations and reduce their IT running costs to deliver more efficient, flexible, manageable and most importantly, future proofed voice solutions to UK businesses.
What we do like however, is assisting you in the design and installation of hardware telephony solutions without making you feel like you’re signing up to something you don’t really want or need. We have the right technical experience to ensure your system selection is supplied by trusted sources with the skills and expertise needed to offer you the greatest possible service.
To help you manage your marketing campaigns and inbound calls more effectively, we can provide pretty much every geographic (01,02,03) or non-geographic (07,08,09) number range in the UK.
Each number represents you as a company, so we always help you pick the most appropriate number range for both the service you want to provide and the image you want to portray. Whether that’s a free-phone helpline, a premium rate technical support line or the ability to centralise your operations but have local numbers for each area of the country – everything is managed via your online account in real-time.
We aim to be a complete solution for contact centres. We offer functionality at network level previously only available from expensive ‘customer premises’ equipment. Controlling and managing your contact centre using a web browser - from operator patch through, wallboard tracking sales targets to business intelligence reporting - element based pricing means you only pay for what you use.
With call scripting and data capture, outbound calls and campaigns, queue management and performance monitoring, operator management and tracking, call handling, call recording, call control options for web or desktop and our PCI-DSS Console - we firmly believe you won’t find a better, more flexible solution around.
Our bespoke IVR functionality is the jewel in the crown of our hosted voice offerings as it allows the configuring of an IVR service to do pretty much anything you want. We do this by creating services using building blocks which include; Messages, Menus, Time and Date based routing, Skill-Based routing, Queues, Digit collection, Email/Text/HTTP off-net data and recording delivery, CLI and Region Mapping, Switchboard, Short recordings, Buy a product and process credit cards, IF and SET nodes and so many more…
Data services are crucial to a successful communication environment for both employees and clients. With our fantastic range of services, we promise to provide you with the most up-to-date and relevant communications to keep your data flowing. Integrated with some of our other services we can ensure a fully operational communications environment quickly and simply.
Our Broadband services are flexible, controllable and tailored to your specific needs, whilst our new Fax-e-Fax service provides you with the ability to send and receive faxes directly from your email inbox! With both of these there isn’t often a need to purchase any new hardware and in some cases, especially with our Fax-e-Fax service, it can often allow you to ditch some of the old hardware that’s been cluttering up your office! Finally, our Domains & Hosting services are fantastically easy to use and highly affordable.
The key to a successful broadband service is network connectivity. Our broadband services offer full control of the traffic routed over the network. With this control and flexibility we are able to offer a complete portfolio of different upload and download speeds tailored for your company's broadband use.
We're able to provide a complete solution with router, micro filters, IP addressing and any core connections required or, if you already have equipment and wish to re-use it, with our ‘connection only’ service to get you up and running with the broadband service you require.
