The company was originally founded by father and son team, Ron and Steve Hardie-East. When Ron retired in 2002, Steve continued to develop the business and is still an integral part of the day to day running of the company.
Many staff members have stayed with Autotest for long periods, such as Shelley, who is celebrating 19 years with the company this year and Pete (Workshop Foreman), who started with Autotest in 1997, aged only 16.
Autotest have always focused their business towards customer satisfaction and are happy to help wherever possible, nothing is too much trouble for the team here. In a recent survey Autotest achieved 100% return and recommend status from their customer’s. (Good Garage Customer Satisfaction Survey – June 2015)
In 2006, Autotest joined the BOSCH Car Service group and successfully completed the Quality Control Programme and auditing processes – ensuring a high standard of training, equipment and business practice.
As a local garage we like to be recognised as fair and trustworthy, so when Good Garage scheme came about and started making a name for themselves, we joined the scheme and passed their assessments with flying colours.
Today we celebrate 25 years in business and we are proud to introduce the new Autotest Loyalty Card which entitles customer’s to bigger discounts and more offers, the card will start to be handed out after the launch of our new website in August 2015.
Autotest has based its business on the beliefs that your car deserves the best care possible — after all, you need it to get you to work, to get to the shops and to transport you and your family while keeping you all as safe as possible, because of this we work to be better — better than our competitors, better than main dealers and better than you expect.
We know what we do best — looking after your car and looking after you while you are our customer however we are always striving to do it better and to be the best for car and van servicing in Surrey.
Autotest is proud to have a number of happy customers, a very high proportion of our customers come to us through recommendation and nearly all of our customers are happy to recommend us. We hope you will be too, we are always striving to be better and to provide a better customer experience and better value for money.
We are located on the junction of Ruxley Lane and Chessington Road, behind the Texaco Petrol Station – please pull into the petrol station and drive round behind their shop, once within our grounds you can park anywhere onsite. Upon arrival please check in with Reception, which is located round the left hand side of our building.