About Talkmarketing
I’m Lesley Roberts and I founded Talkmarketing in 2007. Prior to that I worked on a self employed basis as a telemarketer for various industry sectors. I took 5 years out to be a mum in 1994 and previous to that I worked within the corporate world (predominately engineering/manufacturing sector) as a telemarketer.
There were two reasons why I started Talkmarketing; the first was due to my own personal experiences with B2B (Business to Business) and B2C (Business to Consumer) telemarketing and telesales roles within the corporate world. I could see that there was definitely ‘a right way and a wrong way’ to run a telemarketing campaign. I wanted to make it a personal service,
a call centre scripted approach. I wanted to provide a tailor made approach that focused 100% on the client’s needs.
The ethos behind Talkmarketing is very much integrity. We work purely with charities on the B2C side, we don’t get involved with PPI’s or any such telemarketing. Our focus is on the B2B (Business to Business) and Charities.
I am pleased to say that Talkmarketing has long standing relationships with our clients, many just need us a few times a year, others need us every day throughout the year and that is what I wanted to achieve. I wanted to create a telemarketing company that was flexible, with no long term contracts.
We have moved with the times. We have invested in innovative technology and are 100% compliant with the TPS (Telephone Preference Service) Regulations. I look back to when Talkmarketing began and 2010 when we became a Limited Company and I am pleased to say, I have achieved my goal. I now run a telemarketing consultancy that gives the personal touch, we listen to our clients and hold their hand every step of the way through their campaign and I have to say, I am extremely proud of my excellent team; without them Talkmarketing would not exist.
We are not a huge corporate because I don’t want the company to be huge. If you are looking for a call centre approach then we are probably not going to be the right fit for you, but if you are looking for a personal consultancy experience then please do give us a call as we would love to hear from you.
We are based in Hastings but by the very nature of our work, we are able to commit to working for any business anywhere in the UK.
Most of our client companies are located within the South East though, which means we are only a half day's drive away, so if we need to visit for any reason, it is handy to be able to do so, quickly.
However, we do have some prestigious clients that are based in Scotland and the North West, so if your company is based anywhere in the UK, we are always happy to discuss your requirements to see how we can help you!
Hastings is famous for many things but probably the one event that most people know about is the Battle of Hastings in 1066 when King Harold got an arrow in the eye! Nowadays, we're not into battles - we just like to create harmonious and peaceful negotiations for our clients!
