Founded in 2009 by a group of highly motivated security professionals with many years of experience in the security Industry with a vision to provide a customer focused,cost effective, efficient and proactive advance security solutions using technical excellence and superior customer service.
The organizational goals of 1st Alliance Services is to provide the ultimate manned guarding service, excelling in training, discipline, professionalism, reliability and the constant supervision of all on-site security guards, door supervisors, stewards, CCTV operatives, close protection officers, thus ensuring a healthy climate between customer and company by always meeting each customer’s separate needs.
1st Alliance has attained ACS approved contractor status, ISO 9001 (Quality Management), CHAS & Safe Contractor (Health and Safety) accreditations. We are progressive and expanding security company and prides itself on its professionalism, flexibility, responsiveness, innovative approach and its commitment to training as the keys to its success.
We are committed to to provide highest standard of security service starts at the recruitment stage by undertaking rigorous pre-employment screening to gives our clients reassurance that each member of staff holds the necessary consents to work legally in the security services industry.
In recognition of the function of the quality system, we have successfully achieved certification of UKAS BS EN ISO 9001:2008 as the relevant standard against which the company intends to operate in achieving a quality service and customer satisfaction.
Mission Statement
1A (1st Alliance) Services Limited is committed to delivering an exceptional service to all clients. We understand the role and importance of all contributing elements involved in delivering our service. We are constantly striving to develop strategies that will improve, contribute and add value to our business partnerships for the ultimate benefit of all parties.
It is our stated mission to be:“A preferred supplier of people based security services in our chosen markets that is: trusted by our clients, admired by our competitors and valued by our employees”
In order to satisfy this mission we have recognised that we must achieve the following critical success factors
Build an alliance of trust with all parties for long term mutual benefits Our mission statement, its success factors and our internal quality management system provide ourselves with motivation to deliver a quality approach to service delivery that we are very proud of.
We will always endeavour to promote ‘green’ issues by recycling wherever possible and making use of products sourced via sustainable means. We will never knowingly fail to comply with any local or national laws, standards, by-laws, orders or instructions that affect or are affected by anything done by us or in our name. We will always ensure that by careful advertising the people who live in the areas in which we work are always aware of any relevant job opportunities. Equally we shall, where possible, ensure that we support communities and community associations by whatever means possible. We are ‘considerate contractors’ and will always work with the needs of not only local communities but also the wider community and national interests uppermost in our thoughts. Whilst we do not support any specific charity, requests for donations will always be considered by the Managing Director and at least one other main board director and will always receive a response.
We operate a mature ACS Registrars Quality Assurance System incorporating British Security Industry Operating Standards. 1A (1st Alliance) Services Ltd is UKAS ISO 9001:2008 Certified Company.
1A (1st Alliance) Services Ltd is an approved SAFE contractor which is an accreditation scheme that assesses the health & safety competency of contractors and service providers. 1A (1st Alliance)Services Limited has been assessed as fully compliant by CHAS, the Contractors’ Health and Safety Assessment Scheme. CHAS is the market leader for health and safety pre-qualification in the UK. It’s a non-commercial scheme available to security providers and to client organisations looking for suitably competent suppliers. One of the key aims of the scheme is to save clients time and resources by avoiding unnecessary duplication in the first stages of assessment.
As part of 1st Alliance, we expect you to work hard, give your best and achieve your goals. We want you to succeed and we offer support, training and opportunity: helping develop your skills, learn new ones and discover others you never knew you had.
Alliance has always placed great emphasis on building long term partnerships with our customers. Our security operatives are trained to all the mandatory levels with additional bespoke training to meet the needs and requirements to each client and site. Whether this be in the form of ‘manned guarding’, ‘customer services duties’, or linking with the client’s staff to provide ‘concierge services’ wherein our operatives become ambassadors for our clients, their staff, their customers and the general public.
We will not compromise our standards of service delivery and will, through our regular liaison with our customers and staff alike, deliver a high quality service, whilst acknowledging the need for “Best Value”. We have invested heavily in developing employee skills and career opportunities and are totally committed to licensing of our staff in accordance with the Private Security Industry Act 2001. The Company prides itself on its culture of continuous improvement and innovation. we never take our success for granted,
protecting your business is our business
