In recent years she has successfully managed the build and implementation of several large travel technology projects for ICT and Hays Travel, has spent time working for West Nottinghamshire College engaged in their Center Parcs training contract and provided significant support services for the Skills Travel Group.
Steph has 28 years of travel industry experience, has travelled extensively throughout the world and commands an in-depth product and procedure knowledge which is evident in her skilled training and operational ability.
Hugh has also provided invaluable support on multiple
projects including specialist product development, website project management, business strategy analysis and system implementation.
More recently Hugh has been integral in re-configuring and re-structuring the iSell sales platform deployed by The Midcounties Co-operative Travel which has led to
being retained to provide support and development services to the business.
Hugh continues to broaden his skill set and is considered by his peers to be a highly accomplished ICT technician commanding an in depth knowledge of Traveltek's iSell/iBos applications and the Roeville Coach Reservations and "Webres" platform".
"Chris sees things from a customer perspective, always reassuring when we have discussed strategies for business growth. His professionalism ensures ideas are realised, plans come to fruition and delivered on time. His vast expereince and wide ranging skills make him a valuable business partner, add to which his excellent relationship management skills. When travel retail was at its height, Chris was widely recognised as being one of the best in his field, all in all an asset to any business."
Possessing 38 years of travel industry experience, Chris spent 25 years with Ilkeston Co-op Travel (ICT), rising to the role of Managing Director in 1999. During his time at the helm, through to 2006, he led the business to become one of the leading leisure travel businesses in the UK. His innovative and versatile management style witnessed ICT receiving numerous awards including recognition for Innovation in Technology, Marketing and Training; the company also won the converted Independent Travel Agency Chain Award, two years in succession.
Having also held senior roles at Thomas Cook, Hays Travel and The SkillsTravel Group heading business critical projects in a strategic development capacity. More recently Chris has relinquished his interests in the business to focus on a new role within The Midcounties Co-operative Travel.
Commanding a wide ranging and practical general management skill set, Chris is an accomplished performer across a number of disciplines. He is commercially astute and proficient in many types of marketing strategies with an established ability to generate sales; boasting an established track record in relation to creating robust operational systems and procedures with a high degree of competence in change management processes he has proven adept at adapting businesses to an ever changing commercial environment.
His extensive experience and customer centric focus is serving him well in his current role as an Independent Consultant and Business Advisor.
Candasmith Travel Services Ltd Company Registered in England. Company no 6793864. Reg Office 15 Foster Road, Beeston, Nottingham, NG9 1AE. VAT No 946 7539
- Independent Consultants & Business Advisors
provides an Independent Consultancy and Business Advisory service to variety of businesses and organisations operating in a diverse range of sectors and disciplines.
Boasting specialist knowledge of the travel industry we have over many years accumulated a wealth of experience and knowledge across a broad range of skill sets in competitive environments. Solid business logic and sound commercial competence combined with robust operational and procedural techniques enable us to offer strategic and effective solutions.
“The professionalism and all round knowledge of the Travel Industry combined with a sound business
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