The Coastal Approach and Philosophy
At Coastal, we understand just how important our customers are to our business.
Core to this is listening to them and working with our manufacturing partners to proactively select and bring quality products and new solutions to the market wherever we can.
> provide solutions within our product portfolio
> for upgrading to quality products
We only sell to manufacturers and accredited installers because we understand the clients’ need for the experience of a professional installation.
Anthony started his working life as a carpenter and joiner before moving on to the construction industry learning different trades including bricklaying, plumbing and engineering, working his way up to site management. From site management, Anthony moved into sales before taking a project managing and designing role for an office fit-out company.
This wealth of experience gave him the tools to focus on starting his own company in 2004 – Coastal Group – selling to the joinery and construction industry. Anthony believes the Coastal range of products will constantly evolve as the company becomes one of the market leaders of quality hardware for external doors and windows globally.
On leaving school Loren initially worked in the construction sector picking up a wealth of practical knowledge and experience. He joined Coastal as Director a few months after it was formed in 2004 and quickly found a passion for the joinery industry producing a dedicated catalogue for joinery manufacturers, selling hardware and gaskets for external timber door and windows.
Being technically minded, Loren is always interested in unique products that help give customers an advantage. Quality and longevity are key values he looks for and has been the driving force behind his development of a new product range designed specifically for coastal environments where there is a major threat of corrosion.
Aislinn joined Coastal after leaving school in 2017. She assists the Customer Service Team in undertaking administrative tasks and continually providing the best for customers, as well as developing her product knowledge.
Debbie has a long history working in customer services and administration, both within the construction industry and other sectors. She joined Coastal Group in 2012, and in that time has worked in both the sales and administration departments. Hardworking and reliable, Debbie is committed to helping Coastal become the best in the business.
Before arriving at Coastal, Kevin held a number of key roles within the glass and glazing sector, more latterly at the St Austell branch of Cornwall Glass and Glazing and Dunheved Glass Centre in Launceston. He will be helping to look after you, our valued customers.
Kirsty joined the Coastal Group in January 2016 on a part time basis to primarily help out in the warehouse due to increased workload. Kirsty’s great eye for detail and organisation skills began to shine through and as a result of this she joined the Customer Service team on a full time basis in June 2016 to help drive the business forwards.
Michael joined Coastal in October 2017 after 10 years’ experience in customer care and sales, his most recent being with B&Q. Working in the Customer Service Team at Coastal, Michael will be assisting with incoming calls, processing orders and quotes as he strives to help customers meet their needs.
He joined Coastal's Sales & Technical department so he can pass on his first-hand knowledge of the Joinery market to the benefit of the company's customers.
Business Development
Charles worked as a sales manager for a balustrading and handrail engineering company for three years between 2005 and 2008, before it merged with Coastal in 2008. He remained in the sales manager role at Coastal for a number of years, but as a passionate carpenter has moved into the joinery department. His passion for customer service combined with a wealth of both practical and technical knowledge is of real benefit to our customers.
Euan joined the Coastal Group in 2017 to become brand ambassador for the blu™ performance hardware range. Moving up through a variety of industries including manufacturing, construction and critical asset management, Euan is driven by the real passion he feels for the company and for the product that he represents. His expertise in understanding the customers' needs every time and his unique ability to present the exact solution has determined his position at the Coastal Group.
Russell Clear
Russell started his own architectural hardware business in 2003, building his passion and knowledge for the industry, before merging with Coastal Group in 2009.
He began in Coastal’s architectural sales team, before moving into the joinery sales team after 12 months. He has remained in Coastal’s sales department since, utilising his product and technical knowledge to benefit our customers.
Russell looks after customers in the South.
Amy has worked in high level administration for most of her career, previously working for a well-established family-run Cornish business. Joining in 2017 she brings many skills to Coastal’s Sales & Marketing teams, including a great understanding of customer service.
Neil has worked in the marketing sector since 2005 for a number of global organisations. Joining Coastal in January 2017 he brings with him a wealth of experience gained in brand management, strategic marketing and enhanced communications. Seeing the importance that Coastal place on customer service and product innovation, Neil is very excited about the opportunities that exist for the company’s further growth.
As Coastal’s range of innovative products continue to evolve, he is looking forward to increasing awareness of the brand throughout the door and window market and how they can help provide solutions throughout the door and window industry.
Bruce brings a wealth of engineering experience to the company, having spent more than 25 years running his own company in the engineering sector. He joined the Coastal team in 2010, and since 2012, has been heading up the research and development side of the company helping Coastal continually develop and stay at the forefront of the market.
